Job Description
Position Summary
The Order Fulfillment Supervisor is responsible for leading the alignment and execution of the order fulfillment window for their identified regions and distributors within the Constellation Beer Division. The primary role of this individual is to lead the daily and weekly load building process to deliver the aligned S&OE weekly plan while maximizing service (On-Time, In-Full) and optimizing costs.
This role involves leading their team with the goal of delivering the aligned outbound shipment plan handed off from distributor management. The Supervisor, Order Fulfillment, will be responsible for clearly communicating the daily and weekly tasks, monitoring and driving performance of their team in alignment with the broader strategy.
Key Responsibilities
Order Fulfillment Execution:
Lead their team in the load building process for their identified area in collaboration with distributor management, transportation, and warehouse teams to optimize near-term order execution, focusing on maximizing service (OTIF) while balancing costs.
Own their regional weekly outbound billings alignment meetings with the transportation and warehouse teams.
Leverage data and analytics to efficiently and effectively prioritize outbound deliveries to maximize service on critical items.
Work closely with internal and external teams to provide timely updates on order status, executing against aligned policies and procedures to meet (and exceed) customer needs and expectations.
Proactively identify risks and opportunities through functional metrics and partner cross-functionally to overcome them in delivering industry leading service.
Team Management and Development:
Coach and develop your team, fostering professional growth and diversity, and driving alignment with key departmental objectives.
Own setting daily and weekly tasks and workflows along prioritization of their team’s activities.
Drive metric-driven processes, reviewing performance results, and collaborating with peers and team members to enhance KPIs such as service (OTIF) and lane utilization cost.
Measure team level performance against functional metrics, addressing any gaps to aligned targets.
Background & Expertise
Degree in supply chain, operations or business-related field or equivalent working experience, 3-5 years in supply chain through proven experience in order fulfillment, logistics, or supply chain management.
Strong understanding ERP systems (preferably SAP), along with prior experience using customer ordering solutions, PowerBI & TMS/WMS, a plus.
Experience in CPG, preferably bev alc industry, preferred.
APICS certification or willingness to pursue, a plus.
Management experience leading a team to strong results, preferred.
Logistics knowledge of all modes of transportation and distribution are required.
Individual Skills
Requires strong written and oral communication skills with the ability to effectively communicate well across all levels of the organization.
Proven ability to define tasks and metrics to implement a day/week/month in the life of their team in order to clearly execute responsibilities in support of the broader vision.
Strong collaborator with an ability to work cross-functionally with co-workers, related internal functions, externals partners, and on project teams.
Demonstrated ability to leverage data & analytics to identify trends and opportunities to drive performance within their team.
Must be a detail-minded, analytical, deadline-oriented self-starter who can work under pressure and meet tight deadlines.
Decision making – Critical thinking, problem-solving, creativity, and information processing. Set the pace for team and highlight the route each team member is expected to take.
Business Acumen – Ability to understand and interpret business situations, make informed decisions, and take effective actions.
Integrity: Supporting teams in tough times, taking responsibility for issues under their purview and helping others without expecting something in return.
Adaptive: Enable flexibility and support that fits team members unique needs.
Mindset & Behaviors:
Commitment to development - driven to continue to grow and develop within supply chain & CBI.
Consumer obsessed - commitment to delivering a best-in-class customer experience
Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust.
Passion to build relationships cross-functionally and leverages those relationships to deliver meaningful change.
Empowers others to fail, learn, and grow.
Challenges their team to bring a spirit of intellectual curiosity, creativity, and innovation.
Result-oriented, recognizing that achieving long-term success isn't a one-time event, but a continuous journey.
Physical Requirements/Work Environment
Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Lifting may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Travel <15%
Location
Chicago OfficeAdditional Locations
Job Type
Full timeJob Area
Supply ChainThe salary range for this role is:
$80,400.00 - $120,600.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).