Description
Job Summary:
We are seeking a detail-oriented, tech-savvy Part-Time Supply Chain Operations Assistant for our client to support and monitor transactional integrity between NetSuite ERP and the third-party fulfillment center. This role is crucial in ensuring seamless order-to-shipment processing, inventory reconciliation, and issue resolution on a daily basis. This position will be ~15-20 hours a week for 2-3+ months.
Key Responsibilities:
Monitor and validate order-to-shipment transactions between NetSuite and our 3PL partner to ensure accurate and timely processing.
Identify, log, and resolve transaction failures (such as order sync issues, fulfillment delays, or inventory mismatches) in a timely fashion.
Perform daily inventory reconciliations between NetSuite and 3PL warehouse reports, flagging and investigating discrepancies.
Assist with data interpretation with new BI tool-reconciling the timing needed for tasks due to synchronization and timing.
Collaborate with internal teams (eCommerce, Customer Operations, Accounting) and external 3PL contacts to resolve issues and ensure data alignment.
Maintain documentation of errors, resolutions, and recurring issues to support process improvements.
Generate and deliver daily/weekly status reports and exception summaries to the Supply Chain Manager.
Assist with ad hoc supply chain tasks, audits, and data clean-up projects.
Requirements
Qualifications:
Prior experience working in NetSuite, especially with order management, fulfillment, and inventory modules.
Familiarity with third-party logistics (3PL) operations and EDI/integration processes.
Ability to work with EDI provider to communicate next actions after fixes.
Strong attention to detail with the ability to spot and resolve discrepancies quickly.
Strong in Excel for data validation, pivot tables, and reporting.
Excellent written and verbal communication skills.
Self-motivated, organized, and able to work independently in a fast-paced, remote-friendly environment.
Nice to Have:
Understanding of overall process of Order to Ship
Previous experience in consumer goods, eCommerce, or CPG environments.
Working knowledge of EDI flows (850, 856, 810, etc.) is a plus.
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