People Experience Specialist

EMPOWER OVERVIEW

Empower is shaking up an outdated financial system by providing real opportunity for our customers: the opportunity to get the cash they need, to access fair credit, and to change their financial story. Today, we’re helping millions of people find financial security through machine learning models that evaluate creditworthiness using a more inclusive lens and mobile-first products: Cash Advance, Thrive line of credit, and Petal credit cards. Tomorrow? Creating even more financial paths for our customers (and their wallets) to succeed.

This year, Empower ranked #65 on Inc. 5000’s Fastest-Growing Private Companies list — our third year in a row cracking the top 100 — and was named by Forbes as one of the 25 Next Billion-Dollar Startups for 2024. Empower was also featured by Forbes on America’s Best Startup Employers list in 2023, and our Thrive line of credit product was named by Fast Company as one of 2022’s Next Big Things in Tech.

Empower is backed by Sequoia Capital, Blisce, and Icon Ventures. Ready to grow your impact and accelerate your career? Take a look at our open roles — we can’t wait to meet you.

The Opportunity: People Experience Specialist

Empower’s mission is powered by a virtual-first team from around the world. As a People Experience Specialist, your mission is to accelerate the learning and performance of our global team: making it easier for our employees to onboard, build relationships, find answers, and get things done. This role focuses on unlocking our team’s potential using moments that matter throughout the employee journey:

• Kickstarting learning and team integration through onboarding experiences that set our teams up for success from day one

• Breaking down siloes and strengthening global relationships through our semiannual company on-sites

• Connecting employees to live and asynchronous information and tools they need to get the job done

You’ll be the connector who ensures everyone has what they need to hit the ground running, from their first day on the job to when their planes land for our semiannual global on-sites. By thoughtfully designing for the employee experience, you’ll help build a workplace where employees stay informed, connected, and equipped to do their best work.

How You’ll Make an Impact

• Deliver Incredible Experiences (50%): Orchestrate authentic IRL events that bring our teams closer together and advance our mission (with plenty of fun and outdoor activities!)

• Accelerate Learning (20%): Design and implement a seamless onboarding experience that gets new hires up to speed and feeling connected from day one

• Communicate at Scale (10%): Craft compelling internal communications and collateral that keep team members around the world in the loop without drowning in corporate speak

• Develop Scalable Resources (10%): Launch, curate, and maintain organizational data, content, and programs that drive employee success and leverage AI effectively

• Connect the Dots (10%): Identify and address needs throughout the employee lifecycle to ensure our team operates efficiently and our culture scales consistently as we grow

Why You’re a Great Fit

• You’re a quick study: you love figuring out how an organization works, and helping others do the same

• You love the details: you sweat the “small stuff” in order to have big impact

• You see around corners: you can think a couple steps ahead to anticipate others’ needs

• You know what “great” looks like: you’ve planned or supported global events with 150+ attendees for at least 2 years

• You are resourceful: you know when to build, when to buy, when to use AI, and when to go without when investing in our team

Your experience likely includes:

• A degree in Business, Management, Human Resources, Communications, or a similar field

• 1-4 years of experience in HR, employee experience, communications, or event planning roles

• Strong communication skills with the ability to craft messages that resonate across different channels and audiences

• Exceptionally strong problem solving and project management skills; you thrive when you’re organizing chaos, untangling a mess, and juggling multiple priorities

• Eagerness to learn new tools and workplace systems, including Rippling, Ashby, Linear or other project management tools, and emerging resources powered by AI

Don’t meet every qualification? If you’re excited about this challenge and driven to innovate, we still want to hear from you!

What You’ll Get at Empower

• Meaningful Ownership: Competitive salary and generous equity in a profitable, fast growing company.

• Complete Support: 100% coverage for medical, dental, vision, and life insurance, plus a generous WFH reimbursement.

• High-Impact Teams: The chance to thrive in a small, focused team where your contributions directly shape outcomes for our business and customers.

• Remote First: A virtual first environment built on trust and outcomes.

• Team Connection: Twice-yearly company onsites where we come together to connect, learn, and build for the future (our last few have been in San Diego, Vail, and Flagstaff)!

• Growth Path: Ongoing opportunities for development in a dynamic, supportive, and creative environment.

The Empower Way

The Empower Way is one where bold ambition meets an owner mindset, where open dialogue and spirited debate are encouraged, and where everyone works together to put our customers first. We believe diverse voices lead to the best ideas, and we foster an environment where every individual is valued, heard, and supported as part of one unified team working to change lives and build a more inclusive future.

If that sounds like you, join us and be part of a team that’s helping millions of people reshape their financial futures.