Description
Are you passionate about shaping the future of AI-driven experiences and empowering developers worldwide? Join the Alexa AI Developer Tech UX Team as a Principal Design Technologist and become a pivotal force in revolutionizing voice-first, multimodal interactions. In this role, you'll be at the forefront of innovation, leveraging emerging technologies like LLMs and voice tech to create exemplary prototypes and solutions that push the boundaries of what's possible with Alexa.
As a UX and technical leader, you blend design leadership with engineering expertise to solve ambiguous problems and tackle complex challenges. Your work directly impacts millions of customers and developers, as you craft best-in-class code examples, design tools, and automation solutions that streamline workflows and inspire creativity across the Alexa ecosystem. You actively lead and participate in UX and technical review. guiding software developers in implementing designs effectively, and demonstrating the business value of our innovative ideas – all with the ultimate goal of delighting our vast customer base.
You have been a significant contributor to the design, implementation, and successful delivery of large products or applications. As a key influencer, you bring business and industry context to UX and technology decisions. You set the standard for design technology excellence and align teams toward exceptional CXs and coherent technical strategies.
This unique opportunity allows you to:
Drive the future of conversational AI and multimodal experiences
Collaborate with cross-organizational teams to influence product strategy
Create rapid prototypes and proof-of-concepts for big challenges that shape Alexa's evolution
Mentor and lead workshops to evangelize design technology best practices
Contribute to industry-leading developer tools and experiences
If you're a strategic thinker with a passion for identifying and solving problems at massive scale, excel at influencing executive leaders, and thrive on inventing based on customer feedback, we want you to help us make history in the world of AI and voice technology.
Key job responsibilities
Build large-scale, functional prototypes that convey, prove, and advance the vision of future Alexa experiences and voice-first, multimodal interactions
Collaborate with cross-Alexa UX design & product leadership to solve complex and ambiguous problems
Work alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementation in the Alexa ecosystem
Advance design thinking by leveraging your platform expertise in voice technology and supporting your team
Continuously evaluate and document new standards or patterns that emerge from your work with Alexa capabilities
Thrive in a fast-paced, iterative environment with minimal documentation and technical support
A day in the life
As a Principal Design Technologist on the Alexa AI Developer Tech UX team, no two days are the same. You might start by presenting a technical prototype showcasing a future Alexa experience, then dive into creative coding to enhance it with LLMs or other AI technologies. After discussing technical feasibility with engineers, you shift to writing reference code and documents for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of voice-first, multimodal experiences. It's an innovative environment where your technical skills and maker mindset are crucial to delivering transformative experiences for millions of customers.
About the team
Our UX team is a dynamic and diverse group of professionals ranging from early career to principal level, all united in our mission to make Alexa the most trusted and instantly available AI assistant. We are a multidisciplinary team of leaders with backgrounds spanning design, architecture, engineering, writing, journalism, printing, gaming, and technology. Our tight-knit group of design professionals collaborates across multiple Alexa-enabled devices and platforms, constantly pushing the boundaries of voice and multimodal interactions.
We thrive on turning ambitious concepts into functional prototypes, whether it's integrating LLM capabilities or innovating novel conversation models. Working closely with engineering, we iterate on our designs based on user feedback and testing, always striving to make life more convenient and fulfilling for our customers.
Our team's diverse expertise allows us to approach challenges from multiple angles, fostering creativity and innovation in every aspect of the Alexa experience. By staying at the forefront of emerging technologies, we continuously explore new ways to enhance Alexa's capabilities and create seamless, intuitive interactions. Our collaborative environment encourages cross-pollination of ideas, allowing us to leverage our varied backgrounds to solve complex problems and deliver transformative experiences for millions of Alexa users.
Working closely with engineering, we iterate on our designs based on user feedback and testing, always striving to make life more convenient and fulfilling for our customers. Our team's diverse expertise allows us to approach challenges from multiple angles, fostering creativity and innovation in every aspect of the Alexa experience.
Basic Qualifications
8+ years of front-end technologist, engineer, or UX prototyper experience
Have coding samples in front end programming languages
Have an available online portfolio
Experience developing visually polished, engaging, and highly fluid UX prototypes
Experience collaborating with UX, Product, and technical partners
Experience in one or more of the following: Native mobile development (Android/iOS), Python, Objective-C, Swift, C#, HTML5/CSS3/JavaScript, web and server programming and Responsive/Adaptive design, Java, SQL
Experience designing rich user interfaces using modern web frameworks (such as React, Angular, and Vue)
Preferred Qualifications
Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
Expertise in working creatively around constraints and navigating ambiguous projects in the voice technology space
Experience leading the development of complex prototypes for voice-first, multimodal experiences
Passion for building new Alexa capabilities and voice-driven products in a fast-paced, collaborative environment
Proven ability to work cross-functionally with UX, Product, and non-technical teams in the AI and voice technology sector
Adept at gracefully juggling multiple projects in a fast-paced setting
Experience with a broad range of technologies, including Alexa-enabled devices, mobile devices, smart displays, embedded systems, and IoT
Excellent communication skills, including collecting requirements, describing features, and designing technical solutions for voice and multimodal interactions
Experience with machine learning (ML) and LLM tools and methods, including familiarity with common frameworks, understanding of core ML concepts, and the ability to prototype and integrate ML-powered features into interactive voice applications
Strong interest and proficiency in visual, motion, and conversation design
Familiarity with Alexa development tools and platforms for creating new experiences and integrations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $165,100/year in our lowest geographic market up to $285,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.