Job Description
The successful candidate will be responsible for leading and/or supporting the complete product management lifecycle from concept through release and adoption. The new CSS platform will enable customers and partners to access critical Oracle services more effectively in pursuit of cloud-based digital transformation. In addition, the platform will support scaled world-class service delivery by Oracle's operations, sales, and service delivery teams. The platform will integrate with multiple Oracle service platforms including MyLearn, My Oracle Support, Sales Cloud, and more. The Product Manager will work closely with cross-functional teams, including software engineers, infrastructure engineers, technical program managers, and business collaborators, throughout the product management lifecycle. The ideal candidate will have a strong well-rounded technical background, and product design and development experience with cloud-based technologies with a particular focus on Oracle Cloud Infrastructure and Oracle applications. Additionally, the candidate will have a demonstrable legacy of "leading by influence", a reputation as an exceptional great teammate and strong communicator (written and verbal), and a history of leading activities within large-scale projects end-to-end.
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Career Level - IC4
Responsibilities
Are you an experienced Product Manager, Customer Success Manager or Solution Engineer with a strong Technical Background and specific experience implementing Oracle Fusion Cloud Applications ? Come join our exciting team!
Responsibilities include:
Understand Oracle's strategic and competitive position and deliver a product with capabilities that further strategic goals.
Develop and implement product and customer lifecycle strategies that enhance the utilization and experience of our users and leads to subsequent product growth and/or development.
Take ownership and accountability over key projects that will fuel the design, development, utilization, and upgrade of the platform.
Organize interdepartmental activities ensuring completion of the project/product on schedule, aligned to standards, and within budget.
Identify customer needs, be responsible for market research, and monitor market trends/competitive landscape
Recommend, specify, design, and implement major changes to existing software architecture.
Work closely with QA function to build, review, and implement unit, integration, and regression test plans and unit test plans.
Work with product marketing, enablement, and adoption functions to ensure alignment with product capabilities.
Act as a product advisor to senior leadership and other internal team members (marketing, sales and/or delivery etc.)
Support the growth and development of a dedicated, diverse, equitable and inclusive team of product managers and product leaders
Lead matrixed working groups composed of functional peers through the ideation, technical development, and launch of innovative products
Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
Partner with customer, partner, and internal teams to understand their use cases and inform success models
Shape the business intelligence model and function of the product.
Define and analyze metrics that inform the success of the product
Improve efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
Lead multiple product initiatives and priorities, scale teams, and ensure org is effective, healthy and positioned for success by establishing clear and measurable goals
Identify and initiate opportunities for new projects or focus areas, and spearhead working groups necessary to implement development plans for new capabilities, services, and processes.
Develop platform-based adoption insights to inform development and ongoing management of a post-implementation customer product experience maturity model.
Communicate user issues and feedback to all CSS organizational functions
Promote new features to collaborators by identifying and illustrating the best use cases
Product Manager Preferred Qualifications
Minimum of 5 years of Product Management, Product Design, Consulting or Software delivery experience in a consumer-focused technology company
Experience with Oracle Fusion Cloud Applications, OCI Implementation experience or AI features in Cloud Fusion.
Strong problem-solving skills and willingness to roll up one's sleeves to get the job done
Highly self-motivated to work on tasks independently, while working in a fast-paced environment
Inside Customer or Customer-facing experience within a SaaS environment.
Knowledge of Oracle cloud infrastructure, business intelligence, and/or other applications.
Strong technical background with significant hands-on experience throughout the software development lifecycle
Proven track record to lead multiple projects simultaneously while maintaining strict attention to detail.
Experience with building, analyzing and interpreting customer data to influence collaborator decisions.
Ability to interact with enterprise customer teams at various levels of technical and non-technical depth.
Experience providing insights, establishing relationships with, and driving value to C-Level.
Ability to work collaboratively and effectively across various lines of business
Experience working with cross-functional teams (Marketing, Product, Sales, Support, Revenue Ops)
Experience working within an Agile environment
Experience driving product or service adoption to a geographically-distributed target audience.
Strong executive communication skills and presence.
Excellent project management and team management skills.
Strong negotiating and influence skills. Critical thinking/analytical leadership experience
Experience building 1-2 products, platform/ecosystem products, or marketplaces
Bachelor's degree and/or equivalent years of experience.
Oracle has great benefits and a terrific work culture!
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Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $92,900 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.