Overview
As members of the People & Places (P&P) team, we are stewards of Intuit's greatest strategic asset: Our People. Our vision is to maximize the potential of our people to accelerate Intuit's growth.
Come join the Change Leadership & Program Management team as a Principal Change and Program Manager where you will enable us to deliver outcomes with speed, empower us to drive change with excellence, and enhance our ability to scale P&P's impact across Intuit. Be a part of an experienced and innovative group of program managers that drive execution of our most important priorities.
Play a leadership role in our mission-based teams that create offerings and services to accomplish things such as: build manager capability; enable a culture and work environment of diversity and inclusion; design our workforce and workplace of the future; enable career growth; and transform our HR technology for the future - to name a few. In this role you will have the opportunity to:
Develop a high-quality program/portfolio management plan and roadmap, including specific milestones to be individually owned and tracked
Drive execution across all workstreams of the priority and ensure the team operates with extreme ownership to deliver outcomes with velocity
Understand the impact of changes and type of change (process, technology and organization) across multiple functions and develop the change management approach and plan.
Foster shared accountability through defining and managing effective op mechs, tracking tools, escalation paths and processes for the team
Identify and escalate risks, issues and dependencies to ensure the team can execute with speed
Track progress against outcomes and provide regular updates to sponsors and P&P Leadership
Identify when a decision or tradeoff is needed, drive discussions to assess options, and provide principled and data driven recommendations to stakeholders for final decision
We are an empowered and respected team that is focused on the most important work of the P&P organization.
We are committed to a hybrid workplace model at Intuit, and this role will be onsite 3 days per week in our Mountain View, CA or San Diego, CA office.
What you'll bring
6+ years of program management experience in a SaaS based technology company, with direct experience working with multiple cross-functional teams; At minimum 4+ years experience working with HR and Employee Programs
Technical acumen, specifically understanding HR technologies such as Workday
Site Strategy and M&A experience a plus; specifically managing execution plans related to growth sites and site closures, integrating teams into our culture, performance management and development system process and tools as example
Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information; lead and drive change; deliver results
Excellent balance of people, organizational, and technical Ability to execute and deliver successfully in situations where authority is not a given
Thrive in a culture of ownership, delivery, and innovation
Comfortable bending between the tactical and strategic
Ability to communicate at all levels with clarity and precision both written and verbally
Effective presenter, negotiator, collaborator - regardless of organizational structure or hierarchy
Ability to drive progress and adapt in a rapidly changing environment
Professional, team player with strong leadership and interpersonal skills
BA/BS degree is in Business, Human Resources, Computer Science, Engineering, or related fields is desired; equivalent experience will be considered
Tools
Highly skilled in the creation of program plans, presentations, roadmaps, dashboards, stakeholder communications and other documents. High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives
Advanced proficiency in the use of key tools such as SmartSheet and Google
Working knowledge of Project Management, Lifecycle Management and Agile tools
How you will lead
You will lead and drive program/portfolio planning and execution in partnership with cross-functional groups such as Technology, Legal, Communications and Intuit business units to deliver successful business outcomes. Programs can include P&P product & service development, HR technology transformation and extensive change management
Thought partners to sponsors and directors, contributors to work content and ability to look around corners
Track progress against outcomes and drive preparation of content for regular updates to sponsors, P&P leaders and Intuit Leadership
Recommend changes needed to facilitate progress of deliverables and outcomes
You will be a role model for change leadership, ensure effective change management is part of the programs you lead and will be part of building this capability across the organization
You will drive program roadmaps and dashboards across complex, multi-phase programs involving multiple contributing teams
You will drive your program teams to deliver strategic outcomes with velocity; manage dependencies and remove obstacles that stand between your teams and business success using best practices for initiating, planning, and executing critical cross-functional programs end-to-end
You will ask the right questions to help identify technical gaps, facilitate decision making and drive trade-off decisions when needed to achieve the program outcomes
You will drive areas of improvement across the program/portfolio in partnership with stakeholders to enable cross Intuit acceleration.
Develop and iterate on detailed end-to-end project plans and timelines and apply the right program management methodologies, tools, and skills.
Drive operating rhythms, execute against plans, track progress, identify risks, and implement mitigation strategies to keep projects on track.
Build relationships with key stakeholders and communicate program status and outcomes and execute on change management plans.
Analyze existing operational processes, identify opportunities for improvement, and design and implement streamlined workflows and processes to enhance efficiency and productivity and drive continuous improvement.
Develop and maintain documentation for standardized processes and procedures, including playbooks, training, and governance systems.
Collect, analyze, and interpret data to gain insights into program performance and operational
You leverage strong relationships and operational rigor to foster collaboration and shared accountability for outcomes across appropriate P&P functions and other critical partners
You keep the big picture in mind and tie the program/portfolio and Intuit strategy together including industry context.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:
Bay Area California $189,500 - 256,000
Southern California $172,500 - 233,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.