Position Purpose:
The Product Management Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The Product Management Manager focuses on guiding and executing the delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Managers work closely with teams of developers, designers and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.
Key Responsibilities:
30% Strategy & Planning:
Looks across product teams and feature sets with a focus on alignment and dependencies
Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models
Determines value to the business of anticipated product updates
Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings
40% Delivery & Execution:
Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
Documents, reviews and ensures that all quality and change control standards are met
Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
Provides regular updates to leadership regarding progress of products within portfolio
30% People:
Provides leadership, mentoring and coaching to Product Managers
Attracts, retains and develops top talent to build a world class Product Management Team
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
Acts as a proponent of modern software development practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
Guides more junior team members in strategy, alignment, analysis and execution tasks
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Direct Manager/Direct Reports:
Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director.
Travel Requirements:
Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
5-7 years of relevant work experience
Proficiency in working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products
Proficiency in modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
Proficiency in creating, prioritizing and accepting epics and user stories
Proficiency in conducting user research and testing to understand needs
Proficiency in identifying goals, metrics and analytics to measure product value
Experience conducting competitive research and analysis
Experience guiding more junior team members through Product Management fundamentals in a professional setting
Experience balancing workloads across teams
Proficiency in active listening communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders
Experience managing and growing team members in a professional setting
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
5
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Develops Talent: Developing people to meet both their career goals and the organization's goals
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.