Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what's next possible.
What You'll Do Manage customer complaints and returns; Manage the company non-conformance databases. Lead problem solving activities utilizing industry standard methodologies: 8D's, 5 why's, 3x5, Ishikawa fish bone diagrams. Work with Sales and Supply chain staff on customer returns and vendor issues Direct or inform technical and administrative workers engaged in quality assurance activities. Perform initial analysis and testing on customer returns/suspect parts and disposition accordingly. Work with Production, Manufacturing and Engineering personnel on RCCA Complete FAI reports per AS9102 for submittal to customer Conduct Process audits and participate in Layered Process Audit program. Plan and conduct AS9100 Internal Audits as part of audit team. Document data obtained during all quality assurance activities, consistent with company policies and procedures. Experience with APQP and PPAP process (Process Flow, PFMEA & Control Plan) With input from Engineering, plan and conduct the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component. Develop Incoming Inspection requirements Perform quality engineering reviews of design documentation for compliance with stated requirements, assist with maintaining Customer specific requirements, Supplier quality manuals and company quality records. Apply statistical process control (SPC) methods and other Quality tools for analyzing data to evaluate the current process and process changes. Participate in Production and Vendor MRB activities Develop new approaches to solve problems identified during quality assurance activities. Develop procedures and work instructions as needed Communicate significant issues or developments identified during quality assurance activities and provides recommended process improvements to management. Prepare reports to communicate involvement and results of quality assurance activities and present technical and program information to team members and management. Maintain a working knowledge of government and industry quality assurance codes and standards. Manage multiple demands (Internal and External) while demonstrating good attention to detail, schedules and deliverables What You'll Bring Requires a bachelor's degree in engineering, Business or other technical field Two-year minimum experience in a manufacturing environment as a Quality Engineer. Hands on experience applying quality principles. Quality certification (ex: CQT, CCT, CQE, or CRE) is a plus. 1-2 years' experience with AS9100 or IATF16949 What We Value Demonstrated proficiency in electronic engineering principles is a plus Successful completion of formal coursework involving statistical analysis A demonstrated ability to perform in a fast paced, changing, and demanding environment. An excellent command of the English language, both written and oral Demonstrated skills in facilitating cross functional meetings, managing teams, and working effectively across all functions. Proficient with MS Office programs- Excel, Powerpoint, Word, Visio Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Equal Opportunity Employer Minorities/Wom