This is a W2 Contract
100% Remote
Marketing Operations Experience Preferred
Job ID#: 36674
Title: Project Manager/Business Analyst
Duration: 1 year
Start Date: 6/2
Location: Remote
Additional Notes:
Job Description:
As part of the marketing business operations team, you will play a crucial role in the continuous improvement of our tooling and processes for marketing and our cross-functional partners. This role will be responsible for partnering with our senior leadership to establish ideal workflows to help the team activate programs required to achieve quarterly and annual goals.
As part of the program management and business operations team, this role will partner closely with our Integrated Campaigns and Customer (IC&C) team to support alignment with overall annual planning motions, plan execution, and business reviews. You will also lean in to understand the operational needs of IC&C, enabling them to operate more efficiently and effectively both within the marketing department and with cross-functional business partners. Additionally, you will implement process improvements that support the IC&C team in achieving the broader marketing objectives.
Using our tool of record, Jira, you will also be responsible for setting up and optimizing our program management dashboards, tool automations, and individual team Kanban and scrum boards to help our team prioritize and keep its work on track.
Requirements:
Responsibilities:
100% Remote
Marketing Operations Experience Preferred
Job ID#: 36674
Title: Project Manager/Business Analyst
Duration: 1 year
Start Date: 6/2
Location: Remote
Additional Notes:
- Looking for someone to lead process and workflow optimizations, budget optimizations, and program management tooling/reporting dashboards
Job Description:
As part of the marketing business operations team, you will play a crucial role in the continuous improvement of our tooling and processes for marketing and our cross-functional partners. This role will be responsible for partnering with our senior leadership to establish ideal workflows to help the team activate programs required to achieve quarterly and annual goals.
As part of the program management and business operations team, this role will partner closely with our Integrated Campaigns and Customer (IC&C) team to support alignment with overall annual planning motions, plan execution, and business reviews. You will also lean in to understand the operational needs of IC&C, enabling them to operate more efficiently and effectively both within the marketing department and with cross-functional business partners. Additionally, you will implement process improvements that support the IC&C team in achieving the broader marketing objectives.
Using our tool of record, Jira, you will also be responsible for setting up and optimizing our program management dashboards, tool automations, and individual team Kanban and scrum boards to help our team prioritize and keep its work on track.
Requirements:
- Previous experience working with Senior Director and VP level leadership to propose process change
- Ability to collect and analyze qualitative and quantitative data to support key recommendations
- 2-4 years of experience setting up workflows and integrations with Jira (preferred) or similar work management tools
- Experience developing, documenting, and enabling on operational processes for marketing teams
- Excellent communication skills with an ability to work at all levels of the organization
- Comfort operating in a matrixed organization with several stakeholders
Responsibilities:
- Program manage quarterly and monthly planning process inputs and outputs for the Integrated Campaigns and Content team
- Optimize and maintain our program management tools to support IC&C:
- Act as a Jira “evangelist” for the marketing organization
- Explore current or potential tools/integrations that could drive efficiencies within cross-functional work streams
- Drive and manage integrations and enhancements as needed
- Leverage Jira capabilities (dashboards, structures, automations, roadmaps, etc) to make Jira an easy to use and effective tool for our Marketing teams
- Partner closely with our field, channel, partner and virtual events marketing teams and cross-functional partners to improve end-to-end process of activations given increased volume in 2025
- Manage interlock between IC&C processes and business processes, offering recommendations based on best practices and company and team goals
- Provide recommendations and support implementation of optimizations for overall marketing process improvements that will help IC&C work more effectively and efficiently towards its business goals
- Create and distribute program reports on a regular cadence
- Support the IC&C team with an overall business calendar of key milestones and delivery dates to stay on track with requirements of the business
- Contribute to the optimization of budget documentation for IC&C to manage quarterly spend