The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 250 developments that house about 300,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.
Reporting to the Director of Quality Assurance, the QA Reporting Specialist will be responsible for preparing evaluation reports and reviewing program plans. The role will also provide assistance related to program implementation and management. In addition to performing the duties of a QA Reporting Specialist, with wide latitude for independent initiative and judgment, performs very responsible work in the supervision, planning implementation, coordination, monitoring and/or evaluation of agency and community development programs.
Responsibilities
- Prepare reports, perform analyses, and review program plans, funding, and performance.
- Analyze complex financial and operational data and make recommendations for problems.
- Produce and present financial and program analyses and presentations.
- Evaluate established programs, recommend changes in existing programs when indicated, and develop recommendations for new programs as needed.
- Participate in the planning and formulation of agency policies and procedures relevant to programs.
- Oversee programs and special initiatives, including guidance, tracking, and oversight.
- Prepare program updates, briefings, presentations, agendas, and program materials for meetings with internal and external stakeholders.
- Collaborate with business liaisons from designated departments to develop and implement Quality Assurance-related activities (e.g., business process analysis, procedures, and monitoring action plans).
- Manage a portfolio of Quality Assurance related initiatives in partnership with NYCHA business units.
- Participate in field investigations and monitoring.
- Perform other related duties assigned by the supervisor.
Minimum Qualifications
- A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
- Excellent verbal and written communication skills.
- Excellent computer skills and knowledge of programs including, but not limited to Microsoft Office applications, Maximo, Oracle, Power Bi and Data Warehouse.
- Excellent conceptual, organizational, and analytical skills.
- Ability to work under stringent deadlines and manage multiple assignments.
- Strong interpersonal skills and ability to interface with various levels of staff and external contacts.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
NYCHA has no residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.