Job description
Benefits:
- Competitive salary
Job Description:
1-5 years of experience developing scenarios to test the new system.
Candidate must be willing to work on site FOUR days a week.
Responsibilities:
- Conducts regular and comprehensive testing; analyzes, provides, and communicates recommendations to improve the Child Welfare Information System business operations and application efficiency; develops testing manual including detailed processes and steps.
- Analyzes, evaluates, and recommends course of actions to improve the efficiency of program or system operations.
- Analyzes policies and procedures for work functions, determines what needs to be tested, and develops a step-by-step testing process that will be carried out by self and/or others.
- Reviews the requirements and user feedback from business users to determine the best testing scenarios and parameters.
- Works closely with end users to design and support the development of automated testing processes to ensure high-quality application delivery for business users.
- Develops data by entering client information, investigation results, and case information to be used for testing software applications and interfaces.
- Communicates through Microsoft Word, Excel, and/or other tools the results of running the tests and recommends changes to improve application efficiency.
- Creates and maintains online requirements, testing scenarios, and develops reports indicating the results of tests.
- Collaborates on problem resolutions, team decisions, and project planning.
- Participates in innovation (i.e., Research and Development or its equivalent) lab to prototype and build minimum viable products/services, promote customer-friendly technology services, and build resource capacity.
- Executes all test cases and reports defects, defining severity and priority for each defect.
- Proactively performs end-to-end testing to ensure that the updated systems and software are operating at the optimal level and as planned.
- Creates internal user guides for publishing on the help platform. Maintains documentation and runbooks as features and tools change.
- Collects feedback from users and internal partners about how to improve training materials or methods to achieve optimal results.
Minimum Education/Certification Requirements:
Bachelor’s degree in IT or related field or equivalent experience.
Bachelor’s degree in IT or related field or equivalent experience.