Summary
Oversees the overall management of multiple retail stores in various markets to ensure effective operations and fulfillment of budgeted sales and revenue. Manages the implementation of procedures, sales, processes, customer services and profit delivery.
What You'll Do
STORE OPERATIONS
Drive the achievement of company sales revenue and margin goals by setting strategic direction and developing annual and long-term plans that define store operations, policies, methods and procedures.
BUSINESS PLANNING
Lead the development of annual and longer-term business plans, ensuring alignment with strategy; quantify business outcomes (i.e. revenues or other key performance indicators) and resource budgets (financial and headcount); and ensure integration of key activities or projects across the organization.
OPERATIONS MANAGEMENT
Direct operations for designing, developing and delivering the organizations operational strategy that drives revenue and EBIOTA.
BUSINESS STRATEGY IMPLEMENTATION
Develop the strategy for regional business of significant function, anticipating market challenges and opportunities. Ensure the strategy is successfully implemented and meets long-term business needs.
LEADERSHIP AND DIRECTION
Set and communicate the strategy for achieving the organization's mission, vision and values within a function, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals.
BUDGETING
Take responsibility for setting and managing markets budgets so they align with organizational strategy.
POLICIES AND PROCEDURES DEVELOPMENT
Lead the development and implementation of policies, procedures, and related guidelines for a significant area of responsibility, ensuring compliance with external requirements and integration with the broader corporate policy framework.
PERFORMANCE MANAGEMENT
Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
ORGANIZATIONAL CAPABILITY BUILDING
Identify the capabilities needed to meet the current and emerging needs of your region. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfill their personal potential. Build capabilities elsewhere in the organization through mentoring and other informal methods.
ORGANIZATION STRUCTURE
Define the detailed organization structure for your region to align with corporate principles to enable the organization to achieve its business objectives.
Who You Are
- Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
- Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.
- Uses expertise to act as the organizational authority on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
- Uses expertise to act as organizational authority on strategic planning.
- Acts as the organizational authority and established expert on analyzing data trends for use in reports to help guide decision making.
- Applies expertise to act as the organizational authority on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change.
- Uses expertise to act as organizational authority on developing and implementing policies.
- Acts with expertise as the organization's authority on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
- Acts as the organization's authority and established expert to develop solutions based on an understanding of the business environment and objectives.
- Acts as the organizational authority and established expert on costing, budgeting and finance tasks.
- Uses expertise to serve as the organizational authority on meeting high customer service standards.
- Acts as the organizational authority and established expert on interpreting and applying knowledge of laws, regulations and policies in area of expertise.
- Ability to apply your expert sales experience/acumen to train and motivate your organization on the foundational principles of the company and the finer points of in-home sales.
- Uses expertise to act as the organizational authority on managing projects and/or programs within desired cost, time and quality parameters.
EDUCATION
- University / Post Graduate (Masters Degree)
EXPERIENCE
- Experience level enables job holder to provide leadership to others regarding work related systems, processes and challenges (More than 15 years)
- Experienced in strategic management and leadership across company function directing substantial resources over long time frames (More than 15 years).
Who We Are
On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100%.
WHY WE’RE DIFFERENT
We have one purpose: Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.
PEOPLE FIRST ISN'T JUST A CATCHPHRASE.
It's a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.
DOING THE RIGHT THING IS IN OUR DNA.
Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.
WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.
We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.