REMOTE Chief Operating Officer (RCM Healthcare Billing)
Location: REMOTE - Must be based in the US
Salary: $150,000-$190,000 + Bonus + Benefits
Benefits: Medical, Dental, Vision, 401k, Life, AD&D, Disability, HSA, FSA, Holidays, PTO
Job Type: Full-Time
Typical hours: Mon-Fri; flexible (40-50 hrs./week)
Travel: minimal; 1-2x per yr; Domestic
Start Date: ASAP
Sponsorship is not available
REMOTE Chief Operating Officer (RCM Healthcare Billing) Description
Our client, a well-established healthcare billing and practice management firm, is seeking a Chief Operating Officer (COO) to enhance operational efficiency and drive sustainable growth. This role is both tactical and visionary, requiring a leader who can shape strategy while remaining engaged in execution. The ideal candidate is an experienced healthcare operations executive with a background in RCM, offshore team management, and performance-driven leadership. Success in this role means establishing clear goals, ensuring team alignment, and fostering accountability at every level—daily, weekly, and monthly—without micromanaging or taking over responsibilities. We’re looking for a humble, hands-on leader who is as comfortable developing high-level strategy as they are digging into day-to-day operations when needed. If you thrive in a collaborative environment where your insights and expertise will directly influence the company’s future, this is your opportunity to make a lasting impact.
REMOTE Chief Operating Officer (RCM Healthcare Billing) Responsibilities
• Lead and oversee end-to-end healthcare billing operations
• Develop and implement process improvements that drive productivity and cost savings
• Set and track KPIs, SLAs, and operational benchmarks to maintain high performance
• Partner with executive leadership to define and execute long-term strategic goals
• Manage and mentor a team of 20-30 employees, providing guidance and accountability
• Set clear performance expectations and foster a culture of continuous improvement
• Oversee offshore teams, ensuring alignment with company goals and operational excellence
• Champion customer satisfaction and client retention through streamlined processes
• Collaborate with clients and internal teams to optimize the revenue cycle
• Ensure compliance with HIPAA, payer regulations, and industry best practices
• Identify bottlenecks and inefficiencies, implementing automation and technology solutions
• Standardize and document best practices to scale operations effectively
REMOTE Chief Operating Officer (RCM Healthcare Billing) Qualifications
• Bachelor’s degree required; MBA preferred
• 5+ years of senior leadership experience in healthcare billing (COO, VP, or similar) required
• Proven experience managing offshore teams required
• Experience leading teams of 20+ with a focus on KPIs and performance metrics required
• Expertise in process improvement, automation, and technology optimization required