As the Sales and Business Support Executive, you’ll be a vital part of the growth function, helping to maintain our Customer Relationship Management Systems (CRM), manage the sales pipeline, coordinate internal and client meetings and assist in planning client events. You’ll also help drive the tender processes and contribute to the development of client-ready sales assets. This role plays a crucial part in helping us in driving the overall growth of Amber.
This role is ideal for a proactive individual with excellent organisational skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. You’ll be confident in driving improvements through your day-to-day work and take pride in delivering reliable, high-quality support that enables the team to focus on growth.
What will you be doing?
- Management of contracting activities once terms are agreed between Amber and its customers.
- Follow-on contract management such as procurement contracts required to launch Ambers management.
- Support the business development function to maintain salesforce.
- Run reports for exceptions and support the team in updating any inaccurate records.
- Provide insights into the quality of the pipeline to help us improve results.
- Prepare and revise proposals, SLAs, sales materials, presentations, and RFP/tender submissions as required to support the team. This could be on the smaller repeat proposals rather than bespoke nature or RFP bids where you will play a supporting role as required. Coordinate information gathering.
- Assist in planning and executing client events and engagement activities.
- Manage complex calendars, schedule meetings, and coordinate appointments for team leaders.
- Over time, and once core responsibilities above are mastered, begin to take ownership of a small number of lower-value or less complex client accounts and opportunities.
What does good look like?
- Experience in a sales or business support role – can draw on a diverse toolkit of skills.
- A proven track record in this role, or similar Familiarity with CRM software, Microsoft Office Suite and other sales-related tools.
- Ability to quickly address and resolve issues arising during the sales and or procurement process.
- Skilled relationship builder, persuasive and technically able to contribute to the sales and procurement process.
- Highly organised – monitor and enforce the processes and behaviours required for success.
- Track record of managing C-suite executives, from both internal and external stakeholders.
- Ensuring accuracy in data entry, order processing, and documentation.
Why choose Amber?
Joining an incredible group of people, all on a journey to save the planet, why not? But really… the biggest reason people choose stay at Amber is down to our culture. We have a friendly, informal and relaxed culture, where you are encouraged to bring your true self to work day in, day out. We offer a flexible working environment meaning, you can work where, when and how you want to. We focus on output above everything else. Aside from this, we do also have our competitive benefits package… and not forgetting that we do have an unbeatable view from our Cardiff City Centre office, featuring a fully stocked bar, pool table and lots of plants!
- Private medical care
- Birthday day off
- Income protection
- Enhanced primary and secondary caregiver scheme
- Loyalty vouchers
Here at Amber, we see diversity and inclusivity as a priority and we are always looking for individuals who bring something different to the team. We are an equal opportunity employer and we welcome applications from all backgrounds.