About the Team:
We are seeking an experienced, dynamic Sales Methodology Trainer to deliver high-impact, role-based sales training programs across all field sales roles. This role will focus on equipping our field teams-including account executives, sales engineers, customer success managers, channel account managers and customer-facing teams-with the skills, tools, and confidence to execute best-in-class sales methodologies at every stage of the sales cycle. The ideal candidate brings deep UCaaS industry experience, held a sales manager position, excels at live facilitation (both in-person and virtual), and is adept at translating complex sales strategies into actionable, engaging learning experiences for diverse field audiences.
What you can expect:
Zoom's Global Enablement Go To Market team empowers our world-class revenue team to drive business growth and customer outcomes through exceptional knowledge, skills, and behaviors. Through cross-functional collaboration , we define, develop, document, and deliver repeatable practices, content and enablement that spans the full customer lifecycle.
Responsibilities:
Deliver Engaging Training to All Field Roles
Facilitate live and virtual training sessions for new hires and experienced field sales professionals, ensuring consistent adoption of Zoom's Way of Selling.
Conduct hands-on workshops, role plays, and scenario-based learning tailored to field sales realities, including prospecting, discovery, negotiation, closing, adoption, and value realization.
Provide on-the-job coaching, feedback, and mentoring to reinforce skills and drive continuous improvement.
Implement and Reinforce Sales Methodologies
Roll out and embed sales methodologies and frameworks (e.g., MEDDPICC, solution selling, challenger, consultative) across all field teams, ensuring alignment with Zoom's GTM strategy and customer journey.
Customize training content and delivery for different segments, regions, and sales motions.
Collaborate Across the Organization
Partner with value advisors, field managers, enablement, product, marketing, and field operations teams to assess training needs, align programs with business objectives, and ensure field relevancy.
Serve as a trusted advisor and coach to field leaders, supporting frontline managers in reinforcing methodology adoption.
Drive Continuous Improvement
Gather feedback from field participants, track performance metrics, and use data to refine training programs for maximum impact.
Maintain and update training materials, playbooks, and e-learning modules to reflect evolving market, product, and customer needs.
Excellent verbal and written communication skills.
Strong project and program management skills. Ability to plan, communicate, and manage stakeholders effectively.
Leverage Technology for Scale
Utilize Learning Management Systems (LMS), sales enablement platforms (e.g., Seismic), and Zoom's own collaboration tools to deliver, track, and reinforce learning.
Champion the use of AI and analytics to personalize learning journeys and deliver training at scale.
What We Are Looking For: UCaaS Expertise
5 - 7 years of experience in UCaaS/telephony sales, technical enablement, or sales engineering roles, ideally within a technology or SaaS company.
Prior experience as a sales leader or manager.
Strong knowledge of UCaaS technologies, industry standards, and the competitive landscape.
Ability to articulate the value of UCaaS and related solutions (e.g., CCaaS) to both technical and non-technical audiences.
Training & Enablement Skills
Proven ability to design and deliver engaging, actionable training for geographically dispersed, customer-facing teams.
Deep understanding of modern sales methodologies and adult learning principles.
Strong facilitation, coaching, and communication skills; able to inspire and motivate field professionals at all levels.
Experience with sales enablement tools, CRM systems (e.g., Salesforce), and e-learning platforms.
Education & Certifications
Bachelor's degree in Business, Education, Human Resources, or a related field (preferred).
Certifications in sales training or enablement (e.g., Challenger, MEDDPICC, Force Management, Visualize) are a plus
Salary Range or On Target Earnings:
Minimum:
$97,600.00
Maximum:
$225,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
06/13/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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