At DGR Systems, we're not just growing-we're thriving and having a blast doing it. As a premier technology consulting company on a serious upswing, we combine industry-leading expertise with a culture that's collaborative, driven, and-dare we say-pretty fun. Think fast-paced IT challenges, high-fives for creative problem solving, and the occasional friendly debate over which Star Wars trilogy reigns supreme (original, obviously).
We're on the lookout for a motivated Sales Operations Manager to join our Tampa HQ and help lead the charge as we scale up. If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and love helping your team win-read on!
Responsibilities
Oversee and lead a team of inside sales representatives focused on creating a five-star customer experience, lightning-fast quoting, and supporting our field sales team in reaching new heights.
Optimize sales processes and bring structure, insight, and a few good ideas to how we sell smarter-not harder.
Own the quoting and order management process-from pricing and product info to order tracking-with speed and precision.
Collaborate across teams (sales, marketing, technical wizards) to help onboard clients and keep them delighted.
Stay sharp on OEM products, rebates, pricing strategies, and more-because knowledge is power (and also profit).
Manage CRM systems like a boss, ensuring accurate data and valuable reporting insights.
Respond to and qualify incoming leads-aka welcome the new friends to the party.
Launch outbound sales campaigns with creativity and charisma that actually gets responses.
Requirements
Experience in inside sales, account management, or customer success (3+ years), preferably in the IT or SaaS world.
Familiarity with CRM platforms like Dynamics 365, Salesforce, or HubSpot.
A working knowledge of OEM sales, distribution quoting, and the magical world of deal registrations.
Passion for people, problem-solving, and getting things DONE.
A high level of emotional intelligence, enthusiasm, and the kind of drive that coffee can't even compete with.
A sense of humor-we take our work seriously, not ourselves.
Strong organizational skills (you may or may not color-code your calendar).
A love for learning and a desire to grow right alongside us.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Work from Home Program
Wellness Resources