United States of America Milwaukee (South 2nd Street)
Mayfield Heights, Ohio, United States Chicago, Illinois, United States Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description The Salesforce Solution Architect, reporting to the Director - IT, plays an integral role in building a holistic view and roadmap of our technology strategy and processes. The architect partners with business and technology groups to ensure alignment of technology solutions with the company's strategic objectives. This is a hybrid role that can be based in Milwaukee, WI, Mayfield Heights, OH, or Chicago (Lisle), IL. Your Responsibilities: Provides cross-product/cross-technology expertise to capability teams, provides input on and evaluates solution design and is consulted during release planning (e.g., standards for database design, determination of primary keys, etc). Develop policies and guidelines to ensure that a consistent technology framework is applied across the company, maintains awareness and visibility of organizational best practices. Partner with IT and business leaders to act as an advisor to strategic planning efforts in consideration of organizational priority and vision. Help business leaders clarify their objectives and expectations for advancing digital experience investment(s). Engage with the business and teams during brainstorming and design, guide technology selection, develop architectural artifacts in partnership with lead engineer and dev team(s) and ensure compliance with security, identity and access management, Enterprise Architecture, etc. Introduce and accelerate new technologies and methodologies to support digital transformation. Bring a customer experience lens to IT strategy. Partner with business and technology subject-matter experts to elicit and translate our requirements into technological solutions. Assess the current IT environment and develop a future state IT architecture in partnership with Enterprise Architecture. Support the design and modeling of tactical architectures to develop projects. Support the design and management of reference architectures. Partner with other solution architects to provide secure, scalable and architectural solutions. Promote the use of a shared infrastructure and application roadmap to reduce costs and improve information flows. The Essentials - You Will Have: Bachelor's degree Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening The Preferred - You Might Also Have: 12+ years of relevant experience. Experience implementing Salesforce Experience with Service Cloud and the complimentary modules Experience with large enterprise and global Case Management implementation Experience with GenAI/Einstein Experience building strategic technology plans and roadmaps Demonstrated experience with business process and performance modeling, benchmarking and financial analysis Knowledge of architectural design frameworks, integration frameworks and patterns. Experience with business complexity and project interdependencies What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver