Description
POLITICO's mission is to equip influential professionals with the nonpartisan, high-impact policy intelligence they need to lead. Through our Professional Subscriptions-including POLITICO Pro, E&E News, and Agency IQ-we deliver the depth, tools, and insights that power key decisions in Washington and beyond.
We're looking for a Senior Account Manager to join our Strategic Accounts team-responsible for deepening relationships with POLITICO's largest and most high-value customers, including major corporations and associations. As a Senior Account Manager, you will own a portfolio of approximately 50-75 key accounts across multiple industries. You will drive account growth through strategic engagement, business acumen, and meaningful customer conversations. You'll partner closely with a dedicated Customer Success team to deliver a best-in-class client experience-balancing vision-setting with execution.
What You'll Do:
Build and execute strategic account plans focused on retention, upsell, and long-term expansion
Lead high-impact conversations-both virtual and in-person-with stakeholders across customer organizations, from daily users to senior executives
Identify opportunities for cross-sell and product adoption (POLITICO Pro US, Pro Europe, and E&E News)
Build cross-functional partnerships to advance strategic initiatives, resolve complex account issues, and ensure alignment with evolving product and market priorities
Develop and lead de-risking strategies to protect revenue and strengthen client value ahead of potential contractions or churn
Partner with Customer Success to align on delivery strategy and deepen customer value
Leverage insights from usage, account health, and industry trends to recommend relevant solutions
Drive renewals with a focus on longer-term contracts and YoY growth targets
Represent POLITICO with credibility and empathy, serving as a trusted advisor to client stakeholders
Log activity and maintain pipeline hygiene in Salesforce, sharing updates with leadership as needed
What You'll Need:
7-10+ years of experience in account management, client success, or consultative sales
A proven track record of growing accounts through renewals, upsell, and cross-sell
Experience successfully working cross-functionally with a Customer Success team to deliver client outcomes
Comfort navigating complex organizations and building relationships across all levels of seniority
Excellent written, verbal, and presentation skills
High business and sales acumen-you know how to connect policy impact to business needs
A strategic mindset, able to think beyond one transaction to grow long-term account value
A growth mindset-you believe we all have room to improve, and you value ongoing coaching and development
Proficiency with Salesforce or similar CRM tools
We are driven by our values. We are relentless contributors, disruptors of the status quo, collaborators, talent cultivators and DEI stewards. Our culture is defined by grit, total integrity and a prioritization on innovation.
We value our people. Click here (https://www.politico.com/blogs/meet-politico/2017/08/24/faq-241910) for more on what we offer and what it's like to work for POLITICO.
Let's keep in touch. You can view our list of open positions here (https://recruiting.ultipro.com/PER1013PCLL/JobBoard/b972ff6a-41b7-4e97-9c71-273c2595c77d/?q=&o=postedDateDesc) and email us careers@politico.com. We hope to see your application soon!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.