Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
- Fortune Change the World (2024)
- CNBC Disruptor 50 List (2022, 2023, 2024)
- Fortune Best Workplaces for Millennials (2024)
- Fortune Best Workplaces in Health Care (2024)
- TIME 100 Most Influential Companies (2023)
- Fast Company Most Innovative Companies (2020, 2023)
- Built In Best Places to Work (2023)
- Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
- Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
- Fast Company Best Workplaces for Innovators (2022)
- Built In LGBTQIA+ Advocacy Award (2022)
Maven is looking for a detail-oriented and proactive Senior Associate, Proposals & Solution Support to support our growth efforts by contributing to the creation and delivery of high-quality, compelling proposals and responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and other related documents. This role sits within Maven’s Client Operations team and is ideal for someone with 2–4+ years of experience in a similar role, with strong writing, project coordination, and communication skills.
As the Senior Associate, Proposals & Solution Support, you will:
- Analyze RFP requirements, timelines, and deliverables to ensure full compliance and timely submissions.
- Coordinate the end-to-end RFP and proposal response process across various teams and functions at Maven, from intake through response assignment, population and ticket tracking, periodic check-in’s, quality assurance, and submission.
- Collaborate with subject matter experts (SMEs), sales and marketing teams, legal, and other stakeholders to gather content and ensure accurate, tailored responses.
- Maintain and update a library of standard RFP responses, case studies, reporting samples, and other reusable content.
- Proofread, format, and ensure consistency of proposal documents.
- Assist in post-submission debriefs and content improvement initiatives.
- Support client and benefit operations activities and processes when there is a lighter volume of RFPs — such as maintenance of content libraries, tools and resources leveraged by Maven’s commercial teams, as well as benefits documentation generation and QA
We’re looking for you to bring:
- 2–4+ years of experience in a proposals, RFP, sales support, marketing, or similar role.
- Excellent written and verbal communication skills with high attention to detail.
- Strong organizational and project management abilities; able to manage multiple deadlines and priorities.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong analytical skills and the ability to tailor messaging to specific client needs.
- Experience with both proposal management tools (e.g., RFPIO, Loopio) and Microsoft Office Suite (Word, Excel, PowerPoint) is a plus.
The base salary range for this role is $85,000 – $100,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area, or remote from within the US. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ** Redacted **). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ** Redacted **. For general and additional inquiries, please contact us at ** Redacted **.