The Senior Business Analyst will play a pivotal role in optimizing business processes and driving strategic initiatives. This position requires a deep understanding of business operations, data analysis, and ERP systems, particularly SAP SD modules. The ideal candidate will collaborate across departments to translate business requirements into efficient solutions, ensuring alignment with the corporation's global standards.
Responsibilities:
- Analyze and document business processes to identify areas for improvement.
- Collaborate with cross-functional teams to develop and implement solutions.
- Configure and maintain SAP SD modules to meet business needs.
- Conduct user acceptance testing and provide training to end-users.
- Support daily operations by troubleshooting and resolving system issues.
- Monitor and manage SAP helpdesk queues, ensuring timely resolution of queries.
- Maintain harmonized process setups while adhering to local legal requirements.
- Create and maintain business process mappings to document improvements.
Qualifications:
- BS degree in Computer Science, Finance, or related area of study.
- 12+ years in supporting day-to-day SAP Sales and Logistics processes as well as leading and participating in SAP projects
- Minimum of 5 years of experience in business analysis, preferably in a manufacturing or industrial setting.
- SAP SD (Sales and Distribution) certificate
- Proficiency in SAP SD (Sales and Distribution) modules and ERP systems.
- Proficiency in Order-to-Cash (O2C) cycle
- Knowledge of other SAP modules like MM, QM, WM and the interaction with FI/CO and CO/PA
- Basic knowledge of ABAP, EDI, IDoc’s, interfacing, user-exits, requirements, Adobe Forms, SAPscript, migration tools, etc.
- Experience as a project leader and or team leader
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple tasks and prioritize effectively.
- S/4 Hana experience is a plus
- Experience with Oracle Transport Management is a plus
- Experience with Sales Tax Office is a plus
- Experience with Power BI is a plus
- Experience with IBM process is a plus