Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.
Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.
Job Overview
Position Schedule: Full-Time
This job posting is anticipated to remain open for 30 days, from 29-May-2025. The posting may close early due to the volume of applicants.
Are you an omni-channel marketing expert? Do you like targeting and reaching specific audiences and developing personalized omnichannel journeys that engage and inspire? Do you like diving deep into measures and analytics to improve and optimize the omnichannel journey? If so, Edward Jones has an opening that might be right for you.
Edward Jones Growth Marketing is accountable for effectively and seamlessly guiding prospects and clients into starting, building, and maintaining deep, personal relationships with financial advisors. You will develop strategies to reach target audiences and then develops the go-to-market plan to activate personalized experiences across the full funnel client and prospect journey, including activating through our 20,000+ Financial Advisors and their branch teams.
Our Senior Channel Managers are responsible for leading strategy and activation of Edward Jones' most impactful marketing channels and touchpoints that drive prospects to connect with and clients to deeply engage with their financial advisors.
The Sr. Channel Manager - Omnichannel Organic Media is responsible for leading the strategy, optimization, and innovation of several Organic media programs that impact millions of prospects and clients across US and Canada. This role delivers personalized, targeted channel plans across the full funnel client and prospect journey and optimizes performance, maximizing in-market results and driving firm revenue.
What you'll do...
Lead channel strategy, activation and management - Lead the strategic planning, execution, activation and performance of Search Engine Optimization, Business Listings, and Ratings and Reviews - high-impact Organic media channels that impact thousands of branch teams and millions of clients and prospects Lead strategy and optimization of marketing channels, partnering across the area to deliver on marketing strategies and firm revenue goals. Responsible for overseeing channel delivery using functional and technical expertise coordinating across multiple channels and designing methodology to optimize the client experience.
Support Go-To-Market Strategies - Deliver channel-related guidance to go-to-market strategies using expertise in Organic channels, owned digital and journey orchestration tools. Provide channel-specific consultation and education to internal collaborators and deliver performance and insights aligned to the channel's goals.
Client Personalization and Targeting - Deliver personalized, targeted channel plans that deliver value to audiences and drive firm revenue and support go-to market strategies. Use data to discover and optimize audience selection and to test experiences with target audiences.
Measurement, Analytics and Optimization - Accountable for performance outcomes of specific Organic and branch-facing channels. Leverage external data sources and user behavior to make recommendations to improve performance across channels
Budget Management and Accountability - Responsible for ensuring channel-specific investment delivers against marketing strategies firm revenue goals, including growing net new households and assets. Could manage external agencies and technology partners.
Channel Governance - Support the development of channel-specific best practices and preserve channel integrity by informing key stakeholders about channel guidelines that align with client experience and brand strategy. Develop firm and branch team communications regarding education and updates to the digital marketing programs.
Channel innovation and automation - Consistently identify channel improvement opportunities that align with client and branch experience. Strategically recommend and deploy solutions to realize competitive advantage. Lead medium and large scale projects and technology enhancements aligned to Marketing priorities to improve and innovate marketing channels.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .
Hiring Minimum: $99200
Hiring Maximum: $168900
Read More About Job Overview
Skills/Requirements
What you'll need...
Bachelor's degree with a concentration in communication, marketing, journalism, web development or information management preferred or related/equivalent work experience.
7+ years of experience in communication or financial services marketing, journalism, with at least 3+ years of experience with digital and other marketing channels including social media strategy, web or intranet development, user centered design, paid media, direct marketing and/or project management or comparable experience.
5+ years of experience in Search Engine Optimization for large enterprise businesses.
Deep expertise with Google Marketplace platforms - Google Analytics, Google Search Console, Search Ads 360, Google Business Profiles, Ratings and Reviews, et al.
Digital native with bias towards data-driven action. Knowledge of standard and current marketing practices including targeting, personalization and delivery through direct-to-consumer channels.
Proven knowledge of marketing reporting, analysis and strategy and relevant tools.
Analytics mindset with numerical aptitude.
Strong organizational skills, including the ability to deliver under strict deadlines, handle multiple priorities simultaneously.
Strong communication skills are required, including writing and editing skills across media. Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.
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Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\sft\category=awards-accolades)
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\sft\category=awards-accolades-en-ca)
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT) .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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