Job description
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Job Description:
Responsibilities:
- Designs, implements, and maintains systems lifecycle management, security, resiliency, and performance of production and non-production environments with no management supervision.
- Initiates and drives lifecycle management and capacity planning for infrastructure across the organization.
- Drives architectural improvements and standardization for the IT environment, including networking infrastructure, hardware, monitoring software, and application infrastructure, with no management supervision.
- Provides 3rd tier on-site and/or remote technical support as necessary.
- Identifies and remediates security vulnerabilities. Supports remote access solutions such as VPN, Terminal Services, Citrix, and Hyper-V. Leads planning and testing of disaster recovery solutions.
- Reviews and approves vendor invoices for the manager.
Qualifications, Education, and Licensing:
- Bachelor's degree in information management, computer science, or related technology field from an accredited institution preferred. Related technical certifications are also preferred.
- Eight (8) years of related experience or an equivalent combination of education and experience, including four (4) years in designing, implementing, and maintaining technology infrastructure; configuring and troubleshooting Windows and UNIX/Linux environments; managing and monitoring Exchange Server (2003-2016), Windows Server (2003-2016), and MClientE Server infrastructure.
Skills and Knowledge:
- Strong knowledge of cloud-based applications, preferably Azure.
- Proficiency in virtualization and containerization technologies such as Hyper-V, vSphere, Citrix, SQL, and Terminal Services.
- Experience troubleshooting and configuring VPN connectivity (Cisco, Palo Alto, OpenVPN, IPSec).
- In-depth knowledge of security software (Anti-virus, Anti-SPAM, Anti-Spyware, etc.).
- Understanding of networking concepts (OSI model, TCP/IP).
- Excellent communication skills, including presentation skills and proficiency with Microsoft Office.
- Analytical, interpretive, and organizational skills.
- Strong interpersonal skills and ability to produce comprehensive reports.
- Ability to work effectively in a team environment and meet performance standards.
Additional Information:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Engineering and Information Technology
- Industries: Software Development