Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.
As a Senior Digital Product Manager, will play a key role in shaping the portfolio strategy. You will assess industry trends and customer needs and direct solutions to be developed to meet those trends and needs. Collaboration with various teams to align on product strategy and engaging with external customers for feedback are essential parts of the role. You will leverage insights from the Voice of Customer to help influence product changes.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Document end-to-end member experience and help build strategy to fill gaps in experience
- Act as member subject matter expert for Product Development team as they create overall consumer solutions
- Use voice of consumer to identify actionable product changes and opportunities
- Explore, build and foster relationships with cross-functional partners (Marketing, Operations, Clinical, Regulatory) to drive change and positively impact the member experience
- Enhancements should lead to increased value of the program, competitive differentiation, and growing enrollment
- Develop and deliver innovative member outreach to engage consumers to best fit their needs
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 4+ years of experience in digital product management with a track record of delivering successful digital products
- Solid experience with agile development methodologies
- Proficiency with MS Office suite (Word, Excel, Visio, and PowerPoint)
- Proficiency with AHA
- Proven solid writing, presentation and speaking skills
- Demonstrated ability to communicate ideas clearly and concisely to leadership
- Proven organizational skills with ability to be flexible and work with ambiguity
- Demonstrated ability to manage products, people and prioritize deliverables
- Proven problem-solving skills, with the ability to navigate complex challenges and find innovative solutions
Preferred Qualifications:
- Healthcare industry experience
- Solid attention to detail, initiative and self-motivation
- Excellent written, verbal, and interpersonal communication skills. Effective formal presentation and facilitation skills in a variety of settings
- Solid demonstrated ability to lead business initiatives to a successful result
- Solid analytical abilities, organization, and project / process management skills
- Good problem solving, planning and decision-making skills. Accurately scopes out projects and sets objectives and goals
- Proven ability to effectively deal with moderate levels of ambiguity, can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty
- Demonstrated ability to manage projects simultaneously and achieve goals
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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