Sr. Manager – Field Sales Operations @ Midi Health ⚕️
Location: Remote (U.S.-Based) | Optional hybrid in the Bay Area
Overview:
Midi Health is the leading virtual care clinic focused on women navigating perimenopause, menopause, and other midlife health challenges. We’re growing fast and we’re looking for a strategic, data-driven Field Operations leader to build and scale the infrastructure that empowers our provider-facing teams.
You’ll lead sales operations, CRM strategy, data insights, and enablement for all field-based outreach channels, helping us turn provider relationships into patient growth. This is a high-impact role that will shape the next chapter of our field ops strategy in a category-defining women’s health company.
This job is “HOT”:
- Architect and operationalize how Midi’s field teams work, from territory design to lead management and training
- Drive the CRM and data infrastructure that fuels performance insights and growth
- Be the connector between Growth, Product, Clinical, and Marketing to make sure our field programs scale with excellence
Business Impact – Not Just Surviving, But Thriving
- Supercharge patient acquisition by equipping field teams with the right tools, processes, and insights
- Track, analyze, and improve field performance to ensure we’re investing our resources wisely
- Inform how we scale Midi Messengers, provider campaigns, and new market launches across the U.S.
What You Will Do: ️
Sales Operations & Enablement
- Define and streamline field processes (territory planning, visit cadence, lead workflows)
- Build sales playbooks, training, and onboarding programs
- Manage key metrics, dashboards, and CRM strategy (HubSpot)
Data, Insights & Reporting
- Own data infrastructure to track field activity and referral performance
- Deliver insights to drive strategy, territory planning, and program design
- Analyze program pilots to guide future scaling
Process & Systems Optimization
- Champion efficiency: simplify workflows, automate reporting, drive CRM adoption
- Partner with Product/Data teams to optimize field tools
- Collaborate with Marketing on integrated campaigns and closed-loop reporting
Cross-Functional Leadership
- Partner with Growth, Clinical, and Product teams to ensure aligned execution
- Support operational readiness for new field team launches
- Lead change management as we grow and evolve field ops
What You’ll Need to Succeed:
- 7–10+ years in Sales/Revenue/Field Ops roles – product must have been sold to clinical/healthcare teams
- Proven success scaling field-based teams and processes
- Expert in CRM systems (HubSpot a big plus) and data reporting
- Strong analytical skills and a systems-thinking mindset
- Highly collaborative and comfortable in a fast-paced environment
- Bonus: Experience with grassroots, community-based outreach
The Interview Process Will Include:
- Recruiter Screen (30 min)
- Hiring Manager Interview (45 min)
- Final Team Interviews (3 hours)
While you are waiting for us to review your resume, here is some fun content to check out.
Midi 2024 in Review
Women Leaders Invest in Midi
Patient Testimonials
Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process.
If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ** Redacted **.