About the company:
Translarity, headquartered in Silicon Valley, is a leading innovator in the semiconductor wafer test industry. Our focus is on the advanced probe card market. We offer disruptive solutions for full-wafer testing, combining low cost, high performance, and short cycle time. Backed by a strong and dynamic team, we address unmet challenges in MEMS probe technology and our proprietary Wafer Translator™ technology. With over 100 patents issued, Translarity is committed to delivering cutting-edge wafer test solutions to semiconductor manufacturers worldwide.
Job Description:
The Senior Probe Card Sales Engineering role is a critical new business and customer service position. The successful candidate works directly with customers to identify needs and with our internal teams to develop and deliver solutions to the worlds leading semiconductor companies.
Essential Duties and Responsibilities:
- Identify and grow opportunities working with customer and sales colleagues globally to ensure growth.
- Develop and execute account plans to ensure client satisfaction, sales growth and product utilization.
- Operate as first point of contact for assigned client base.
- Expand product use and ensure strong customer service.
- Build and maintain strong, long-lasting customer relationships. Develop relationships as a trusted advisor to key customer stakeholders and executive sponsors.
- Develop in-depth knowledge of market, client needs and industry challenges.
- Partner with clients to ensure entire Translarity product line (probes and other products) are successfully being utilized.
- Ensure the timely and successful delivery of Translarity products (probes and stations) and solutions according to customer needs and objectives.
- Accurately track all customer activities and sales. Provide reports as needed. Forecast and track key account metrics.
- Assist with high severity requests or issue escalations as needed. Partner with internal departments to resolve issues and ensure client satisfaction with product and services.
- Work with management to set priorities for business engagement based on maximizing ROI by focusing on applications with largest potential TAM.
- Provide guidance and feedback to Engineering regarding emerging technology requirements in customer base.
- Assess and prioritize potential development projects through evaluation, beta, and joint development engagements with key customers.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
- Bachelor’s degree in marketing, business or an engineering discipline.
- Minimum of 10 years’ experience in semiconductor industry sales or related profession.
- Minimum 5 years of direct sales experience managing global accounts in the electronics or semiconductor environment.
- Proven sales track record to major semiconductor customers.
- Demonstrated strong relationship building skills at influential levels.
- Must have an excellent grasp of business practices.
- Technical understanding of wafer probe / test applications technologies is required.
- Excellent communication, presentation, and negotiation skills are critical.
- Outstanding communication skills with the ability to successfully manage the demands of both external staff and internal support teams.
- Ability to travel up to 50% domestically and internationally.