Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery—streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Storyblok frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility.
Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2, Deliveroo, Renault, and Education First, Storyblok helps businesses of all sizes unlock new opportunities, channels, and markets—delivering a bigger, faster market impact.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
- Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
- Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
- Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
- Personal development fund for courses, books, conferences, and material
- VSOP (Virtual Stock Option Plan)
- The annual international team-building trip, quarterly and monthly online get-togethers
- As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
- An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARY
The role, part of the Revenue Strategy and Operations Team, focuses on optimizing and continuously improving the end-to-end revenue process within Salesforce, ensuring alignment with business needs and maintaining data accuracy. Key responsibilities include integrating and managing CRM and revenue tools, overseeing the Lead-to-Cash process, and implementing automation to increase efficiency. The role also requires collaboration with sales, marketing, and partner teams, as well as designing an Order-to-Cash and Renewal-to-Cash process in partnership with accounting. Additionally, the position involves developing policies, documentation and playbooks, as well as reporting systems to drive data-based decision-making. The individual will also support the quoting process and contribute to forecasting alongside the Revenue Operations Manager.
ESSENTIAL JOB FUNCTIONS
- Support our GTM teams with Salesforce operations in a timely manner.
- Develop and maintain advanced reports, dashboards, and SaaS KPIs to give leaders visibility into pipeline health, revenue growth, and trends to provide actionable insights that drive data-based decision-making.
- Own parts of the forecasting process and different SaaS performance analytics.
- Collaborate closely with other marketing, partner and sales divisions teams.
- Identify and implement opportunities for automation across the revenue cycle to increase efficiency and reduce manual tasks. Leverage technologies to drive operational efficiencies.
- Lead the optimization and continuous improvement of the end-to-end revenue process from lead generation, orders, and renewals to cash within our CRM (Salesforce) to ensure the processes are aligned with Storyblok’s business needs.
- Monitor and maintain the accuracy of our Salesforce data to achieve high data integrity, in collaboration with our Technology team.
- Be responsible for a smooth Lead, Order to Cash process.
- Oversee the integration, optimization, and ongoing management of our CRM and other revenue-related tools, ensuring they support streamlined workflows and accurate data across different teams.
- Design with the accounting team an Order, Renewal to Cash process with the CRM and ERP.
- Collaborate with the sales enablement team and provide materials and information that supports training and enablement sessions for the go-to-market team.
- Support the quoting process, including complex customer quoting.
- Develop and maintain policies, processes and documentation.
EDUCATION AND EXPERIENCE
- 5 years of Experience in sales operations / revenue operations in a SaaS startup working with Salesforce.
- Deep understanding of the range of tools typically used by a fast-growing SaaS company including but not limited to Salesforce, Marketing Automation, Sales Automation, Data Enrichment, BI and Customer Data Management.
- Advanced skills in complex modelling (eg in Google Sheets or Excel), reporting, analysis, and forecasting techniques.
- Data-driven, highly analytical with excellent attention to detail.
- Strong creativity and problem-solving skills, with the ability to think ‘outside of the box’ when faced with challenges and willing to take the initiative to drive performance.
- Highly numerate, commercially aware and demonstrating great communication skills.
- Naturally inquisitive and driven by results and having an impact in the business.
- Experience with ERP systems (Netsuite preferred) and basic accounting skills.
- Experience with Data Visualization / dashboarding is beneficial (eg by using a BI tool like Sigma software or equivalent).
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).
Here is a sneak peek of Storyblok’s Visual Editor
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