Description
Presidio, Where Teamwork and Innovation Shape the Future
AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.
The Role
At Presidio, the Managed Services Senior Security Analyst is a client-facing role responsible for supporting secure client environments to include active Threat Hunting, reporting, and consulting on current state of client environments. The Senior Security Analyst will also act as the first line of support for our in-house Security Analysts requiring additional expertise/oversight. This role will work closely with the Lead Security Analysts, Security Engineering, and other members of the Presidio Managed Services organization to ensure our services are being delivered to our client expectations.
The associated shift for this role will be Wednesday-Saturday 10:00 a.m. to 9 p.m. ET.
Travel Requirements:
This is a remote role and will not require any travel.
Required Skills and Professional Experience:
Intra-Team Support and Escalation:
- Provide regular feedback, mentorship, and development opportunities to team members.
- Plan and execute long term strategies that benefit our clients and services
- Serve as the Named Security Analyst for Presidio MDR Clients
- Create and maintain good technical documentation
Security Analysis & Detection:
- Analyze security events and determine malicious activities.
- Create comprehensive security write-ups which articulate security issues, analysis, and remediation techniques
- Collaborate with other Sr. Security Analysts, Engineering team and Architecture team for creation and tuning of Security Use Cases across multiple platforms
- Assist the Engineering Team in managing toolset access for the Analyst Team
Operational Excellence:
- Assist in developing and monitoring reliable metrics for security activities to identify trends and formulate action plans for continuous improvement.
- Ensure adherence to Standard Operating Procedures, Quality Control procedures, and develop enhancements for alerting and operational tools.
- Contribute to and enforce best practice policies; submit to Knowledge Base.
- Engage in root cause analysis of critical events to refine preventative and reactive processes.
- Stay updated on Cybersecurity trends, tools, standards, best practices, and news.
- Generate comprehensive security write-ups detailing issues, analysis, and remediation strategies
Required Skills and Professional Experience:
- Bachelor's degree or the equivalent work experience and/or military experience
- Overall 5+ years related IT experience which will include the following:
- 2+ years of Analyst experience within enterprise level Case Management tools
- 2+ years' experience of Analyst experience within enterprise level SIEM tools
- 2+ years' experience working in a Managed Service Provider or customer support function
- Prior knowledge of common network-based services and common client/server applications
- Excellent communication and interpersonal skills