Overview:
JOB SUMMARY: The Senior Solution Consultant - Dynamics 365 Finance & Supply Chain Management (F&SCM) will utilize best practices and methodologies to design, implement, and maintain Microsoft Dynamics 365 F&SCM for our clients. This consultant will work extensively with internal teams, clients, and vendors providing subject matter expertise and hands-on implementation experience. This is an experienced consultant position and must have the ability to deliver exceptional client service. This position will be expected to accomplish a full range of functional implementation duties from pre-sales assistance, business requirements gathering, and design/configuration to testing, training, and client support independently and with a team.
Responsibilities:
ESSENTIAL FUNCTIONS:
Learn, utilize, and promote Arctic IT's Project Implementation Methodology
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- Lead client meetings to gather business requirements and map to the solution
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- Perform gap analysis from requirements gathered to solution proposed
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- Complete design/configuration of the Microsoft Dynamics 365 F&SCM and key third-party products
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- Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation
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- Build integrations to perform data conversion tasks and additional integrations based off requirements
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- Lead all tasks relating to feature testing, solution testing, and user acceptance testing
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- Perform end user training for clients in a one on one, webinar and classroom style settings
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- Provide application support for clients
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- Assist with escalation support for help desk
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- Work with management to keep projects on schedule and recommend needed action to meet deadlines
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- Assist marketing with tasks such as seminars and case studies
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- Perform demonstrations of solutions to clients
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- Design/create financial statements with Management Reporter and other financial reporting tools
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- Mentor Solution Consultants
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- Support Functional Consulting Manager with various duties
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- Obtain and maintain ERP solutions certifications, as applicable
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- Exemplify professional, clear, timely communication in all interactions to include follow-ups where possible
Qualifications:
QUALIFICATIONS:
Bachelor's degree in Accounting, Business, Computer Science, or related field
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- 5+ years of Microsoft Dynamics 365 F&SCM solution implementation experience
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- 5+ years of industry and/or consulting experience
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- Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
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- Strong Financial module experience with an accounting background
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- Experience with Supply Chain Management module
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- Valid driver's license and insurance
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- Applicants subject to government security investigations and tribal gaming investigations and must meet eligibility requirements related to the clearance process
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- Strong interpersonal and communication skills
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- Microsoft Office 365 experience
WORKING ENVIRONMENT: The majority of work for this role is performed in a home office and interacts with awide variety of people with differing functions, personalities and abilities. Telecommuters are e