Description
Senior Technical Program Manager - Selling Partner Trust and Compliance (SPTC)
Position Overview:
We are seeking an exceptional Senior Technical Program Manager to spearhead cutting-edge Remediation technology initiatives within our Selling Partner Trust and Compliance (SPTC) organization. This pivotal role will drive cross-organizational projects that significantly enhance the experience of our selling partners. enable best in class policy adherence experiences and enable selling partners to focus on growing their business. This in turn reinforce Amazon's position as the world's premier e-commerce platform.
Key Responsibilities:
Lead and orchestrate complex, multi-faceted Remediation technology initiatives across various organizational units
Develop and implement scalable, reusable products that streamline selling partners' policy adherence journey
Collaborate with SPTC engineering, product, and program teams to deliver best-in-class solutions
Drive innovation to create a positive impact on selling partners' lives and businesses
Optimize the policy adherence experience, setting new industry standards
Manage project lifecycles from conception to delivery, ensuring alignment with Amazon's strategic goals
Qualifications:
Proven track record in technical program management, preferably in e-commerce or compliance-related fields
Strong technical expertise with the ability to understand and communicate complex technological concepts
Exceptional leadership skills with experience in cross-functional team management
Strategic thinker with a talent for developing scalable, innovative solutions
Excellent communication and interpersonal skills
Advanced degree in Computer Science, Engineering, or related field preferred
Work Environment:
This role is based in our Seattle office, where you'll work closely with dynamic, high-performing tech, product and business teams. We believe in the power of in-person collaboration, and as such, Amazonians work from the office five days per week. This setup fosters innovation, strengthens team bonds, and accelerates project delivery.
Impact:
As a Senior Technical Program Manager in SPTC, you'll play a crucial role in shaping the future of Amazon's selling partner experience. Your work will directly contribute to maintaining Amazon's reputation as the best marketplace for sellers worldwide, driving growth and success for countless businesses.
Amazon is an Equal Opportunity Employer. We are committed to creating an inclusive work environment that values diversity and fosters innovation.
Key job responsibilities
As a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems.
You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you'll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains.
You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential. Each and every person buying, selling, or handling Amazon products will be your customer.
If you'd like to make a real-world difference by working hard, having fun, and making history, this is the team for you!
About the team
SPTC Tech develops services that provide a singular, best-in-class set of experiences for our selling partners. We focus on minimizing the need for well-intentioned selling partners to engage in remediation, enabling them to focus on growing their business. Our team works on the premise of building proactive experiences, acting on behalf of selling partners to remediate issues, and providing best-in-class experiences to navigate through enforcements when they occur. All these services and experiences are configuration-driven and scale to millions of sellers, millions of SKUs, and help de-risk multi-billion dollar GMS.
Basic Qualifications
Experience in software development
Experience in technical program management working directly with software engineering teams
Experience in system design
Preferred Qualifications
Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.