Reference #:SENIO013090
Must have the following to apply:
- EDUCATION AND EXPERIENCE
- Mental alertness and adaptability to office and field area work routines
- Equivalent to four years of high school or GED, with particular emphasis during high school on office skills, shop skills, or others, plus 19 to 23 months of related experience and/or training, or an equivalent combination of education and experience
Skills:
**- COMMUNICATION SKILLS
- Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public, and other employees of the organization
- MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide numbers
- Ability to perform these mathematical skills using money and other forms of measurement
- THINKING SKILLS
- Ability to use understanding in order to carry out written or oral instructions
- Ability to deal with problems involving a few known variables in situations of a routine nature
- SOFTWARE SKILLS REQUIRED
- Basic: 10-Key, Spreadsheet, Word Processing/Typing
Required Screenings:
Drug Testing/Screening, Background Checks, Credit Checks, Reference Checks.
Job Description:
The Senior Teller conducts transactions quickly, correctly, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them. The Senior Teller contributes to the growth of the bank by promoting and cross-selling bank products and services.
- Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers
- Sets up, closes, and balances teller station
- Records sales of monetary instruments
- Assists customers with inquiries in person or by telephone
- Maintains stocked teller area
- Cross sells bank products and services
- Follows limits established for protection of customer accounts and bank safety and soundness
- Adheres to bank policies and procedures
- Lift coin bags up to 50 lbs.
- Balances vault, ATM, Night Drop, and Coin Machine as assigned
- Scans bank documents and proof work
- Exercises judgement when applying holds and making check cashing decisions
- Assists other tellers with decision making within their authority limits
- Cross trains to open all standard consumer accounts
- Adheres to work schedule
- Must be flexible in availability for work schedule
- Maintains attitude and appearance in compliance with standards/values
- Performs miscellaneous duties as assigned
- May be required to work an alternative location within the region or market
- The ability to work in a constant state of alertness and in a safe manner
- Completes required BSA/AML training and other compliance training as assigned
- Performs any other related duties as required or assigned
WORKING CONDITIONS
- Somewhat disagreeable working conditions
- Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting
- May involve some travel and/or work at times, in the evening or during the night hours
ENVIRONMENTAL CONDITIONS
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