Job Title: Senior UX Designer
PODS is revolutionizing the moving industry by building a new online experience that aligns with how modern customers want to manage their moves. Our goal is to empower customers to book, manage, and interact with their moving partners seamlessly through our digital platform, making their experience stress-free. As a Senior UX Designer, you'll play a crucial role in bringing this vision to life by crafting innovative digital experiences and enhancing existing ones to exceed customer expectations.
Essential Duties and Responsibilities
- Lead the design process from ideation to implementation:
- Develop a long-term UX vision and an annual roadmap that aligns with business goals.
- Translate concepts into user flows, wireframes, prototypes, and high-fidelity mockups using Figma, Framer, and Miro.
- Gather user feedback throughout the design process and iterate on designs accordingly.
- Plan and conduct user research using methods like usability testing, user interviews, card sorting, A/B testing, etc.
- Analyze research data to understand user needs, behaviors, and pain points.
- Advocate for user needs within the product development process.
- Work closely with product managers, engineers, and stakeholders across departments such as marketing, finance, IT, and operations.
- Facilitate workshops and design sprints to foster collaboration and alignment.
- Communicate design decisions clearly and persuasively to stakeholders at all levels.
- Keep up-to-date with the latest UX trends, design tools, and technologies.
- Contribute to the development and maintenance of design systems.
Job Qualifications: Skills, Abilities, and Behaviors
- User-centered design expertise: Demonstrated ability to apply user-centered design principles throughout the product development lifecycle.
- Strong visual and interaction design skills: Ability to create aesthetically pleasing and highly usable interfaces that meet user needs and business goals.
- Proficiency in design tools: Expertise in Figma, Framer, Miro, and other relevant software.
- Excellent communication and collaboration skills: Ability to effectively communicate design decisions and collaborate with cross-functional teams.
- Analytical and problem-solving skills: Ability to analyze user research data and translate findings into design solutions.
- Passion for creating great user experiences: A strong desire to deliver exceptional digital experiences that delight customers and drive business value.
Education & Experience Requirements
- 10+ years of experience as a UX Designer or Interaction Designer.
- Bachelor's or Master's degree in Human-Computer Interaction, Design, or a related field (or equivalent practical experience).
- A strong online portfolio showcasing UX skills and experience with end-to-end user-centered design solutions across platforms.
- Experience designing complex workflows and customer-facing retail products is highly desirable.
- Experience with design systems and pattern libraries is a plus.
Additional Notes
Please note that PODS does not accept unsolicited resumes from third-party recruiters unless engaged specifically for a vacancy, in accordance with our Inclusive Diversity values. Resumes submitted unsolicited by third parties are considered submitted with the understanding that PODS has the right to hire the applicant at its discretion without any fee owed to the submitting agency.