About the Role
The Uber Eats User Experience Research Team is hiring experienced researchers to help us fulfill our mission of deeply understanding people and context to define the future of Uber Eats. Our Research Team informs and influences the most important product decisions with exceptional insights about people, technology, and services in our current and future world.
In this role, you will shape the product vision of our Ads & Offers pillar, one of Uber Eats' fastest-growing product areas. You will do this by uncovering unique user-centered opportunities that help advertisers and Uber Eats achieve its business goals.
If you're inspired by this mission, unafraid to push your limits, and want to work with sharp, motivated co-workers in a fun environment, we'd love to talk.
What You Will Do
Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy
Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
Pioneer research methods when creative methods are necessary
Collaborate with a diverse group of cross-functional product, design, engineer, and product marketing partners to achieve alignment and impact
Synthesize and communicate research findings to drive understanding and user empathy across the organization
Use your expertise to teach your quantitative and qualitative methods to other members of this team
Basic Qualifications
3+ years of professional experience conducting user research
Master's or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent industry experience in a product-centric environment
Preferred Qualifications
Previous experience in B2B research, building advertising products, and/or advertising/marketing.
Previous experience working with SMBs and/or Enterprise users
Previous experience conducting international research and working on products with global impact
Experience with mixed methods - both qualitative and quantitative - with a focus on more strategic research
Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during various product phases
Ability to concisely and persuasively communicate research findings
For New York, NY-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform