Job Title
Smart Building Performance Manager
Job Description Summary
The Smart Building Performance Lead (SBPL) will support portfolio-wide operational teams on the Client account through leveraging a newly deployed Smart Building operational data and analytics technology platform. The position will have primary responsibility for the administration and day-to-day operation of the Smart Building OT platform, analyzing portfolio and building-level data and trends, and supporting account leadership and building-level teams maximize the operational benefit of the technology and associated processes. Indepth Smart Building OT platform training will ensure a successful transition into the role for the right candidate.
Job Description
Job Responsibilities:
System management - the SBPL will ensure the Smart Building OT platform operates as designed, identifies potential gaps in the system configuration, and works with end-users and the vendor to introduce additional functionality and capabilities as they are identified and requested. The SBPL will:
Act as the System Administrator to ensure end-users and accounts are configured correctly, and users are assigned to the correct roles and access levels.
Troubleshoot day-to-day issues that may arise within the Smart Building OT platform and initiate corrective action with on-site building level teams, or third party vendor as required.
Work with account leadership and analytics/business intelligence support to develop required analytics and reporting capabilities.
Building Performance - the power of the data platform centers around building and system performance and the ability to monitor, measure, analyze, visualize, and manage data trends or specific instances. The SBPL role will be central to helping Client transition into a more data-centric approach to managing and maintaining its buildings. In this role, the SBPL will support and coordinate with on-site building engineers, facility managers, and technicians as a subject matter expert on data, analytics, and operational performance to achieve the following:
Transform how the account manages preventative maintenance schedules and capital project planning in a collaborative environment using data and analytics as critical decision criteria.
Support the operational and technical functionality of building systems and infrastructure, including supporting operational KPIs, and monitoring data and analytics outputs accordingly.
Leverages the data platform and analytics to help site teams identify potential issues or improvement opportunities. Coordinates findings with site teams.
Support energy management, sustainability, and facility/property management teams as required to develop ROI calculations, secure budgets, and support improvement projects.
Support the measurement and verification (M&V) of key metrics in areas such as energy or other operating expense reductions where supporting system data is available. Identify additional data sources that may be integrated into the platform that support key metrics.
Coordinate with and support site teams to triage incoming issues, submit and manage work orders, and coordinate with vendors and C&W personnel in the field to verify resolution of issues
Contribute to implementing and ongoing management of event (fault detection & diagnostics (FDD)) rules and capabilities within the data platform.
Identify opportunities for projects for building hardware integrations (meters, control systems, gateways, etc.) and software implementation that support the growth of a data-driven building management environment.
Support site teams to coordinate the monitoring of critical systems for emergency response scenarios..
Coordinate with and support site teams on effective adoption and utilization of the OT data system in day-to-day operations focusing on streamlining existing processes and enhancing operations through data, analytics, and automated workflow where applicable. Facilitate site adoption by providing subject matter expertise and support.
Required qualifications:
Bachelor's degree in Mechanical, Electrical, or Architectural Engineering (or similar technical degree with directly applicable experience in building systems)
Experience in building systems (ideally HVAC/mechanical or controls) design, commissioning, retro-commissioning, optimization, and analysis
Strong knowledge of large commercial HVAC systems, how their components work and interact. Familiarity with how systems are automated, controlled, monitored, and measured
Ability to use building data to identify performance deficiencies or improvement opportunities. Support site teams to determine root cause, develop specific remediation plans or projects, and aid in verifying results leveraging data and analytics.
Partnering with regional and account leadership, support the development and management of portfolio-level plans, projects, and programs to drive optimization or operational improvements.
Strong empirical analysis skills: ability to quickly process and understand data
Ability to contribute to the creation of client-ready materials, reports, and visualizations
Strong communication and presentation skills targeting various roles and audience types (mechanical technicians to leadership teams). Clear, concise, collaborative, and engaging communication skills
Ability to master a new software product quickly
Comfortable working autonomously and driving results without continuous supervision
(Probably most important): a strong and unwavering desire to make things work properly-even when there are obstacles.
Ability to quickly define problems, gather and assess relevant data and information, establish facts, and draw valid conclusion.
Desired skills and qualifications (not required):
Experience in commercial or corporate real estate and facility operations
Certified Energy Manager
Experience deploying, managing, or upgrading building automation systems or other direct digital control, commissioning, and and monitoring technologies
Experience with Fault Detection & Diagnostics (FDD) software and processes: i.e., deploying, managing, tuning, and operationalizing results from FDD applications in operating buildings
Experience with metering (electrical, gas, water) design, installation projects, integration, maintenance, hardware, etc.
Experience with I.P. network configuration and troubleshooting
Experience working in a remote operations center or "NOC/ROC" environment
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $140,250.00 - $165,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"