Autism Speaks is seeking a Social Media Manager to work in our dynamic Marketing Communications department. The Social Media Manager is self-driven and a tech-savvy professional who is well-versed in social media and is an expert at engaging social audiences with scroll-stopping digital content. The Manager will develop and implement strategies to increase social media following and leverage Autism Speaks’ audiences on all current and emerging social media platforms to engage in service for the organization’s mission and strategic business goals.
The Social Media Manager will engage followers online and through the implementation of innovative high-quality strategies that drive a stronger connection between the organization and its online audiences.
While the position is remote, ideal candidate will be located in Texas (or open to qualified candidates that may sit outside of this region)
Responsibilities:
Community Engagement:
- Manage our portfolio of high-traffic global social media channels owned and operated by Autism Speaks and its field offices (Twitter, Instagram, Facebook, TikTok, LinkedIn, YouTube etc.).
- Plan, design, create and posts for Autism Speaks national social media
- Implement social media engagement strategy across all platforms
- Curate content (videos, images, articles), write engaging copy (headlines and captions), and use smart SEO tactics to grow digital audiences and keep them engaged with Autism Speaks.
- Collaborate daily with internal departments and global regions to optimize digital and social content.
- Discover engaging and unique user-generated story content from individuals across the spectrum and throughout the lifespan
- Build and maintain a centralized database of community stories for strategic use in campaigns.
- Deliver new and innovative ways to support the organization’s mission objectives on various social media platforms
- Assist Director and executive leadership in establishing, refining, and executing social media profiles and communications protocols in select channels.
- Monitor social media comments and direct messages daily; respond thoughtfully and professionally to foster community engagement and support.
- Explore and recommend additional social media networks for consideration and identify new trends in the marketplace.
- Provide support for local staff’s social media efforts by coordinating best practices and provide regular support in their implementation
- Identify key performance indicators (KPIs), create metric reports, analyze campaigns and provide insights and feedback for future campaigns
- Work closely with internal departments (examples: mission-related, science, advocacy and fundraising) on coordination of messaging and content for social media posts
- Utilize digital and social media consumption metrics to identify trends and strategize accordingly to maximize engagement and overall traffic.
- Experience with the Autistic Community important.
(The responsibilities listed above are representative and not all inclusive. Other duties may be assigned by supervisor/s. As outlined in your performance goal setting forms, you will be responsible for achieving the goals provided by and agreed upon with your manager.)
Position Requirements
Education:
Bachelor’s degree in digital marketing, Communications or relevant field
Experience:
- 5 - 7 + years of experience in engaging online communities and knowledge of best practices.
- Proven work experience as a community manager or similar role.
- Experience with Photoshop, Lightroom, Canva and Video editing.
Specialized Skills and Knowledge:
- Ability to work in a fast-paced environment and able to multi-task and prioritize
- Excellent oral and written communication skills
- Strong ability to listen to varying points of view
- Hands-on experience with social media management
- Responsible, detail oriented, critical thinker and problem solver
- Exceptional team player
CORE COMPETENCIES:
- Results Driven
- Building Collaborative Relationships
- Customer Orientation
- Professional Behavior
- Flexibility
You are responsible for protecting the confidentiality, integrity and availability of all Autism Speaks data and information to which you have access.
Autism Speaks is proud to be an Equal Opportunity Employer and is committed to fostering a diverse, multicultural, and inclusive workplace. We recruit, evaluate, employ, and promote candidates without regard to race, color, religion, age, gender identity or expression, protected veteran or military status, disability or other legally protected status. Qualified individuals with disabilities are encouraged to apply for job openings. Reasonable accommodations will be provided. All qualified applicants are encouraged to apply.
About Autism Speaks:
At Autism Speaks, our mission is to promote solutions, across the spectrum and throughout the life span, for the needs of people with autism and their families. We do this through advocacy and support; increasing understanding and acceptance of people with autism spectrum disorder; and advancing research into causes and better interventions for autism spectrum disorder and related conditions. Together with our broad and diverse community, we strive every day to achieve our vision of a world where all people with autism can reach their full potential. This mission and vision drive every member of our staff; our employees are inspired, energized and motivated by the impact we can collectively have on behalf of the autism community.
Autism Speaks celebrates every success achieved to create a kinder, more inclusive world for people with autism, and we work collaboratively across departments to find solutions that will do the most good for the most people.
Just as we strive to enhance lives today and accelerate a spectrum of solutions for tomorrow for people on the spectrum, we also aim to enhance the lives of our dedicated employees, through thick and thin.
Salary & Benefits:
Autism Speaks offers a competitive compensation, benefit and vacation package. We also provide flex work hours, weekly training sessions, tuition reimbursement and summer bonus Fridays in addition to a creative, innovative, collaborative, inclusive, kind and fun work environment.
Autism Speaks is an employer that participates in E-Verify
Salary range is $60k - $75K depending on candidate's relevant years of experience and geography.