Position: Software Developer, ServiceNow
Location: Greater Boston, MA (Remote – candidates must be local)
Length: 3+ years
*W2 Candidates Only, No C2C, USC
Job Description:
Our client is seeking a skilled Software Developer with strong platform experience and an interest or background in HR Service Delivery (HRSD). This role is an excellent opportunity to contribute to a growing ServiceNow ecosystem and support enterprise-wide digital transformation within HR. The ideal candidate brings both technical expertise and a collaborative spirit to build scalable, secure solutions aligned with business needs.
Essential Duties and Responsibilities (but not limited to):
- Develop and maintain applications, workflows, forms, and system integrations on the ServiceNow platform.
- Focus on HRSD modules such as Case Management, Lifecycle Events, and Employee Center.
- Translate HR service requirements into scalable, user-friendly technical solutions using platform best practices.
- Advise HR and HRIS stakeholders on platform capabilities and improvement opportunities.
- Identify, scope, and help prioritize HR service automation and modernization initiatives.
- Stay current with platform releases and contribute to the ServiceNow roadmap for HR technology.
- Provide Tier 2 support for HRSD-related issues and service requests.
- Create and maintain technical documentation, configurations, and user guides for internal teams.
- Mentor and support HR users in adopting ServiceNow solutions, promoting platform self-sufficiency.
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience.
- 3+ years of ServiceNow development experience (ITSM, CSM, or custom modules).
- Strong knowledge of ServiceNow development tools and architecture (i.e., Flow Designer, Script Includes, and ACLs).
- Ability to translate business needs into practical, scalable solutions.
- Effective communicator and collaborator in cross-functional environments.
- Experience with ServiceNow HRSD or related HR service automation is highly preferred.
- Familiarity with HR functions and handling of sensitive employee data is a plus.
- Relevant ServiceNow certifications (i.e., Certified Application Developer and HRSD Implementation Specialist) are preferred.
- Experience working in secure or regulated environment (i.e., healthcare and public sector) is preferred.
- Due to the nature of the work, an Interim clearance is required, however the candidate will need to obtain a Secret clearance (active Secret clearance is a plus).
Selected candidate will be subject to a post offer background check and must be able to maintain a Secret-level DoD security clearance. Digital Prospectors is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration and will not be discriminated against on the basis of race, color, relegation, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; US citizenship is required. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.
Make this your next career move as one of our many long-term contractors or employees!
- Work as our full-time employee with full benefits (Medical, Dental, Vision, Life, STD, LTD, PTO, etc.) - OR - work as a W2 hourly contractor at a higher pay rate if you don't need the benefit package.
Come see why DPC has achieved:
- 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee’s Choice - Best Places to Work’ by Glassdoor.
- Voted ‘Best Staffing Firm to Temp/Contract For’ seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For’ by Forbes, Fortune and Inc. magazine.
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Job #17721