Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Global Communications
Job Title: Specialist, Global Communications
Location: NYC
Department: Global Communications
Reports To: Director, Global Communications
Role Overview:
As a Specialist in Communications at Mastercard, you will play a critical role in advancing our storytelling with key external and internal audiences. This role will primarily focus on keeping a pulse on the quick-changing cybersecurity landscape and contributing to our broader storytelling efforts, working closely with internal teams to develop and execute media strategies, secure positive media coverage, and craft compelling stories that align with Mastercard's vision, mission, and corporate goals.
Key Responsibilities
Media Relations:
Maintain a constant pulse on the media landscape to identify areas where Mastercard can lead or fit into the conversation. Build and nurture relationships with journalists, editors, and influencers across business, technology, and lifestyle media to secure coverage and establish Mastercard as a thought leader. Develop and manage press lists, briefing books, recaps, messaging documents, and other assets to support team-wide announcements and media relations at the global level.
Storytelling & Content Creation:
Contribute to engaging and insightful stories, newsroom content, and thought leadership that align with Mastercard's business objectives, market trends, and stakeholder interests.
Collaboration Across Teams:
Partner with internal stakeholders (executives, marketing, product teams, and business and regional PR teams) to align messaging and ensure consistency across all media communications.
Key Skills & Qualifications
Experience:
Storytelling:
Strong storytelling abilities, with experience in connecting the dots to deliver high-quality, impactful content for diverse audiences across different platforms (press releases, articles, blogs, social media, etc.).
Media Relationships:
Skilled in building new relationships with key journalists, bloggers, and influencers in the media landscape, particularly within finance, tech, cybersecurity, and business sectors. Established relationships a plus.
Strategic Thinking:
Ability to think strategically and critically to connect the dots to broader organizational goals and priorities. Strong problem-solving and decision-making skills, with the ability to manage sensitive issues and respond quickly to fast-changing situations.
Communication Skills:
Excellent verbal, written, and interpersonal communication skills. Ability to convey complex ideas clearly and effectively in simple language with limited jargon.
Team Player:
Collaborative and team-oriented with the ability to work cross-functionally with various teams and stakeholders, and to prioritize what matters in service of moving quickly without diminishing quality of work. Ability to plan and think proactively as well as manage processes and stakeholders.
Education:
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.
Additional Requirements:
Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
Strong attention to detail and a commitment to producing high-quality work.
An interest in or knowledge of cybersecurity solutions, fraud, scams, or the cybersecurity landscape.
A proactive, innovative, and solution-oriented mindset.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.