$94,000 - $169,600
Corporate Bonus Target: 15%
Life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k)
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
Come work with the Cyber Security Operations Center (CSOC) team! This is a full-time, onsite position working four (4) overnight 10-hour shifts per week; includes a 10% shift differential for overnight hours.
Job Responsibilities
- Monitor incoming event queues for potential security incidents per operational procedures
- Perform triage, analysis, and response of security alerts to resolve and initiate appropriate courses of action, with critical issues as defined by established procedures
- Collect and organize alert, event and triage data to produce reports to provide feedback to existing content, inform new content, and measure relevant KPIs
- Provide support for and collaborate with higher-tier support teams to investigate advanced incidents
- Assist in the development of new security operations processes as well as the refinement or improvement of existing processes
- Monitor CSOC ticket (or email) queue for potential event reporting from outside entities and individual users
- Maintain CSOC shift logs with relevant activity from current shift
- Document investigation case notes, ensuring relevant details are passed to CIRT for advanced incident analysis
- Update or reference CSOC knowledge management repository as necessary for changes to CSOC processes and procedures and ingest CSOC daily intelligence reports and previous shift pass downs
- Conduct security research and intelligence gathering on emerging threats and exploits
Qualifications
Minimum Required
- 2-4 years of experience working in a large enterprise
- 2-4 years of experience as a SOC or Incident Response investigator or equivalent work experience
- Conversant with cyber security intrusion analysis concepts and techniques
- Understanding of security incident investigation and log analysis
- Experience investigating security incidents, threats and vulnerabilities
- Demonstrable knowledge of networking (TCP/IP, topology, OSI model and network forensics), operating systems (Windows/MacOS/Linux), and web technologies (web applications, database security, web servers)
- Knowledge of federal & compliance regulations e.g. SOX, PCI & CPNI
- Knowledge of Scripting tools (Python/Perl/Shell/HTML/PHP)
- Ability to read and understand system data, including, but not limited to, security event logs, system logs, and firewall logs
- High degree of attention to detail
- Presentation skills to large and small audiences
- Strong verbal and written communication skills
Desired
- Experience supporting Cyber Security Operations in a large enterprise environment
- Experience with SIEM & Log Management solutions
- Experience with cloud security, telecom security, data protection
- Experience with enterprise systems or network administration
- CCNA Security, GCIA, GCIH or other related security certifications
Minimum Required Education
- Degree in Computer Science, Information Technology, or equivalent work experience
- Course work in Cyber Security is strongly preferred
General/Physical Requirements
- Shift work in a 24x7 Cyber Security Operations Center
- Participation in on-call rotation may be required
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $94,000 - $169,600
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.