About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
As an expert in the field of product design, development and delivery, you will be involved in product design that differentiates Lumen in the global marketplace. The ideal candidate would have current experience in more complex over-the-top products like SASE/SD-WAN, Security, and Collaboration/Voice, as well as experience with adaptive, Networking-as-a-Service, technologies. Understanding how these different products and services come together as a product solution, in a simple and intuitive manner, throughout the Quote to Cash process, will be critical. Simplicity and customer experience are a cornerstone of the work the team performs. The Product Manager will be responsible shaping the experience of Lumen’s Channel Partners and ensuring that our products and services are uniquely tailored to meet their specific business needs and outcomes. The ideal candidate will have an outgoing, assertive personality, capable of interacting and driving their vision from the executive level down to the operational layer of the business.
The Main Responsibilities
Matches product features & functionality with available resources within IT, Operations, and Technology, while balancing the market needs & expectations.
Will guide and direct development experts within IT to ensure OSS is properly built to meet product specifications.
Evaluate and scrutinize the project plan and all product specifications for accuracy, completeness, and achievability.
Must be an expert in complex product design; must understand Lumen OSS, and must understand communications technologies.
Team leader that can cast vision, illustrate tactics/strategy, and hold team members accountable.
Must be a corporate spokesperson, sales support expert, and teacher to our junior and senior product managers across all VPs and extending to other business units.
What We Look For in a Candidate
Bachelor's degree or equivalent education and relevant experience
5+ years’ experience as a Product Manager in the telecommunications or technology industries supporting complex products like SASE/SD-WAN, Security, and Collaboration/Voice, as well as experience with adaptive, Networking-as-a-Service technologies.
SAFe Agile methodology
Market research and data analytics skills
A/B testing and market research techniques
Understanding of software development methodologies
Experience with product strategy and prototyping
Basic understanding of data structures and algorithms
UX/UI experience is a plus, but not required
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
#LI-JS1
Requisition #: 338695
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
06/30/2025