Description
Help shape the future of Alexa+.
Our team empowers experience makers, key partners/brands, entrepreneurs, and developers to leverage Alexa to create exciting voice-first multimodal experiences and interactions, across a variety of Alexa-enabled devices for their customers.
This Seattle, WA, based role is a unique opportunity to join a multidisciplinary team of extraordinary UX designers, voice designers, design technologists, and UX researchers who are equal parts thinkers and doers, analysts and artists, designers and customers who are shaping the future of human-machine interfaces.
You lead by doing and have a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.
You will be working with other stakeholders on various aspects of Alexa+ capabilities and functionalities. You empathize with developers and customers and thrive to shape the future of voice and multimodal interaction for people across the globe.
Key job responsibilities
Collaborate and work cross-functionally with design, program, and engineering teams from design concept to design solution, setting UX guidelines, testing experiences, creating assets, and ensure bar-raising quality all the way to market.
Create the vision for developing, communicating, and implementing the user experience and associated UI framework and assets on a range of products; follow through with the processes and tactics to fulfill the vision
Use various inputs to identify and define exciting new concepts, opportunities, and customer problems.
Inspire, mentor, and lead a variety of designers on the User Experience team
Excellent verbal and written presentation skills to communicate design thinking and drive discussion and reviews.
Leverage user research, analytics and data to drive design direction.
Create pattern libraries, templates, and tools for a variety of users on our platform
Work strategically with other executives and team members across the organization
A day in the life
In this high visibility role you'll drive large initiatives across customer and developer experiences. You will collaborate with designers, research engineers and product to align on customer obsessed solutions. You'll work with cross-functional experts across the Alexa organization to define a vision, invent innovative design solutions, make sure it's right with research, ensure they are working well for customers, then review and iterate. As a leader on the team you will be an active participant in reviews, critique and the professional development and growth of the UX team and their practices.
About the team
The Alexa Skills Kit (ASK) UX team is a cross-functional team that own the Alexa developer experience (DX) as well as net new customer experiences for brands on Alexa+. Our mission it to drive the developer flywheel, delivering industry leading DX's through deep developer understanding and the use of our own tools to design and deliver experiences. We are not only experience creators but advocates for LLM innovation and AI best practices during a time of massive change and innovation in our space.
Basic Qualifications
6+ years of design experience
Have an available online portfolio
Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
Experience collaborating cross-functionally with design, program, and engineering teams
Proven experience driving design for a large ambiguous project or a suite of projects.
Preferred Qualifications
Experience applying scrum to visual or UX design processes
Experience with rapid prototyping
Professional experience with the voice industry and artificial intelligence
Ability to prototype voice user experiences with readily available tools.
Experience with working in a fast-paced software development environment.
Desire for innovation, balanced with business needs, and customer expectations.
Commitment to learning and expanding professional and technical knowledge.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.