About the Brand:
Oceanus (https://oceanusthelabel.com/pages/about-us) is on a mission to redefine swimwear and empower women. Designed with the intention of turning heads, each piece in the collection evokes a sense of self-expression to help women stand out and feel powerful. The brand exudes confidence through its unique textures without compromising on sustainability. Each piece is made from recycled, eco-friendly materials and hand embroidered. Oceanus reflects the confident attitude of 80s glamour evening wear which is a constant reference point for the brand.
About the Role:
We are seeking an innovative and dynamic Store Manager for our Oceanus pop up boutique powered by the Leap Platform, coming to NYC August through September 2025 . As a local market expert, you'll leverage your knowledge of community events, build partnerships with neighboring stores, and utilize strong networking skills to drive client engagement and business growth. You'll execute and support brand-led in-store activations-including hosting influencers-to increase foot traffic, drive customer engagement, and deliver measurable results.
You will strategically develop and implement plans to drive sales, elevate client interactions, and strengthen community connections to boost brand awareness. The Store Manager will recruit and develop top-tier talent, fostering a high-performing team through strategic hiring, coaching, and mentorship. Clear and transparent communication of goals and expectations will be key to fostering alignment and collaboration across the team.
Operational excellence is a cornerstone of this role. You'll ensure store standards are consistently met, overseeing responsibilities such as cleanliness, visual merchandising, inventory management, and shipment processing. By maintaining seamless execution, you will deliver a superior customer experience. The ideal candidate will thrive in an independent, fast-paced environment and excel under pressure. They will successfully manage store opening and closing procedures, optimize team schedules, and ensure payroll accuracy-all while maintaining a full-time commitment to the store's success.
We believe in always having a "One Team" mentality and therefore, this position may sometimes involve supporting other Leap-powered stores within the same market. This support can include assisting with new store launches, providing staff coverage, onboarding new team members, and managing promotional events.
A commitment to continuous learning and adoption of new technologies is essential, with familiarity in platforms such as Shopify, Endear, Slack, and Google Workspace being advantageous. Position Requirements:
Minimum age requirement of 18 years.
Apparel expertise-ideally in swim or intimates-with a proven ability to manage fitting room operations, deliver elevated client experiences, drive upselling, and navigate high-volume retail environments while fostering long-term customer relationships.
Proven leadership experience with a demonstrated ability to build, nurture, and develop talent at all levels within the store, with a consistent focus on building a leadership pipeline.
Operational excellence in managing store operations, including scheduling, payroll accuracy, visual merchandising, inventory management, and shipment processing.
Availability to meet dynamic business needs, including days, nights, weekends, and holidays.
Active floor presence with the ability to stand and walk for extended periods, use a ladder, and lift up to 50 lbs.
Annual Pay Range : 65k to 80k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
People Leadership: Inspires and empowers through effective coaching, mentoring, and training while building a pipeline of future leaders.
Customer-Centric: Passionate about forging authentic connections, anticipating needs, and delivering exceptional service.
Adaptable & Entrepreneurial: Thrives in a fast-paced, matrixed environment by staying nimble, problem-solving creatively, and maintaining a growth mindset.
Collaborative Team Player: Builds strong relationships and actively seeks and provides feedback to foster team success.
Exceptional Communicator: Demonstrates outstanding communication skills to articulate complex ideas clearly and effectively across all levels of the organization. Excels in providing actionable feedback, facilitating cross-functional collaboration, and fostering positive, productive relationships with team members, clients, and stakeholders.
Professional: Dependable and empathetic when handling customer inquiries, complaints, and requests.
Brand Champion: Possesses deep product knowledge to enhance customer experiences.
Detail-Oriented: Delivers high-quality work with precision and effectiveness.
Key Performance Indicators (KPIs):
Employee Retention: Cultivates a supportive and growth-focused team environment.
Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence. Additionally, ensures high standards of customer service are reflected in secret shopper results, driving overall store success and reinforcing a culture of accountability and achievement.
Clienteling Excellence: Builds long-term relationships with repeat clientele by achieving high Net Promoter Scores (NPS) and leveraging outreach and networking.
Task Management: Balances priorities to meet deadlines and achieve goals with precision and efficiency.
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here (https://remarkable-retail-a0721f60.simplecast.com/episodes/making-moves-from-online-to-physical-retail-with-leaps-amish-tolia-CBxkg3Np) !
Leap Perks:
Unlimited PTO (blackout periods apply)
Bonus Eligible
401K
Medical, Dental & Vision benefits including HSA
AllOne Health - Employee Assistance Programs
Employee discount + wardrobe allotment for participating Leap brands
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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