At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values (https://ouraring.com/about-us) guide how we show up for each other and our community every day.
We’re looking for a skilled and driven Sustaining Operations Program Manager to join our NPI Supply Chain team and help deliver best-in-class hardware products to our members. In this role, you’ll collaborate closely with supply chain, engineering, and cross-functional partners—as well as contract manufacturers and suppliers—to ensure seamless program execution. The ideal candidate brings outstanding communication skills, sharp analytical and problem-solving abilities, and a talent for synthesizing complex information into clear, actionable tasks. You’ll thrive in a fast-paced environment where priorities may shift, and your ability to adapt and drive results will be key to success.
This is a Hybrid role, candidates must be based in the San Francisco, California Metro area and willing to travel to our San Francisco office 3 days per week.
What you will do:
Work cross-functionally with the internal teams and Oura manufacturing partners to ensure new products are successfully developed through NPI to mass production, with a focus on sustaining program management.
Lead DFM efforts by working closely with the engineering, quality, and product teams to identify risks and opportunities in manufacturing and production.
Lead Post Ramp Qualification efforts to ensure post ramp changes are made and implemented based on the needs of program quality improvement, material shortages, etc.
Primary focus will be on sustaining operations, though responsibilities may also include assignments within NPI development as needed.
Work cross-functionally with the engineering, planning, and product teams to ensure that final product supply can meet demand.
Manage the overall capacity plan, including coordination of equipment, fixture, and materials for Ramp and Sustaining.
Work closely with Materials Management and Sourcing to identify material supply risks and/or opportunities to manage the factory build plan.
Foster strong partnerships with Contract Manufacturers to ensure consistent quality and a reliable supply chain.
Manage and monitor operational budgets and expenditures.
Requirements
We would love to have you on our team if you have:
5+ years of experience working in a Hardware Operations Program Manager, Technical Program Manager, or Engineering Program Manager role.
5+ years of experience in delivering hardware products to customers in complex environments at large scale.
Experience working with all Hardware engineering disciplines: Electrical, Mechanical, Industrial Design as well as Supply chain disciplines such as: Sourcing, Manufacturing, Quality, Logistics, Supply and Demand Planning.
Must be highly self-motivated and independent, with a strong passion for excellence and a relentless drive to see projects through to successful completion.
Ability to travel internationally and domestically up to 50% of the time.
Superb interpersonal and communication skills, with the ability to collaborate and influence effectively across different workstreams to drive absolute excellence.
Passion for excellence coupled with the endless drive to learn and inspire the teams to deliver and drive continuous improvements.
Comfortable speaking with all audiences and the ability to adapt complex challenges into tangible solutions.
Ability to travel internationally and domestically up to 30% of the time.
Benefits
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.
What we offer:
Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An Oura Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave
Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
- San Francisco, California Salary Range $162,000 - $203,000
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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