About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
Overview:
The NAM/LATAM Structured Finance Technology Head is a part of the Issuer Services Technology senior management team reporting to the Global Head of Structured Finance & Fiduciary Technology for Issuer Services Technology. This role is responsible for accomplishing results through the management of a team or department to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities. The Issuer Services business has aggressive business growth goals for the next 3-5 years and has made considerable additional investments in Technology, inclusive of tripling the size of the technology organization during the past few years. This role is critical to ensure our project oversight and delivery of solutions to the Operations and the Front Office businesses are best in class and scalable to continue supporting growth within the business and our internal technology organization.
Responsibilities:
Manage multiple teams of staff and vendors/contractors to accomplish established goals and conduct personnel duties for team (e.g., performance evaluations, hiring and disciplinary actions)
Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
Ensure essential procedures are followed and contribute to defining standards
Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
Coordinate with management across the organization to lead annual and mid-year resource and budget planning and ongoing financial reporting/reforecasting activities.
Work in partnership with the Global Office to provide accurate resource planning and hiring status to stakeholders and senior management
Provide organizational and cultural change leadership and change management.
Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
Asses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Technology skills for team: HTML/JavaScript/CSS (Angular and Ext JS), ASP.NET, Python, Java, Spring, Python, FastAPI, MongoDB, Amazon webservice
Qualifications:
10+ years' hands-on experience developing applications including requirements, design, development, testing, implementation and ongoing support (not just implementing ERP, CRM, Infrastructure, etc., solutions )
7+ years of senior development management experience leading a team of managers overseeing local and remote application development, project management, business analysis, and quality assurance testing resources
5+ years' experience executing the Agile software development methodology, operating in the role of Scrum Master and/or Product Owner
5+ years and expert-level knowledge of JIRA
Expertise working with the business to provide project governance, demand prioritization, and resource supply management to ensure proper capacity planning, resource allocation, and staff utilization across the teams.
Extensive experience leading large technology programs and solution delivery teams inclusive of scope, scheduling, budgeting, and project planning in a matrixed environment with aggressive delivery goals.
Expert communicator and negotiator with exceptional written, verbal, presentation, and interpersonal skills.
Coach, mentor and lead the transformation to Agile methodology for the department.
Skilled multi-tasker with ability to manage numerous projects and tasks concurrently.
Substantiated experience raising the bar on staff delivery performance and cultivating high performance work environments.
Hands-on leader, visionary, and problem solver with a passion for excellence.
Experience managing vendors through the full vendor engagement life cycle including creating RFPs and SOWs, negotiating contract terms, financial management, and holding vendors accountable to the engagement terms and deliverables
Ability to work hands on with team members to inspire and motivate all levels of staff towards both tactical and strategic delivery goals.
Outstanding performer, persistent and pro-active leader, exceptionally detail oriented, and driven to exceed expectations.
Experience using JIRA a big plus.
Hands-on early career experience in a technical IT role preferred.
Prior industry experience in Banking/Financial Services or Professional Services/Management Consulting a plus.
Experience leading transformational programs and managing global technology teams.
Education:
Bachelor's degree/University degree or equivalent experience, preferably in a Computer Science or related field.
7+ years' experience executing the Agile software development methodology, operating in the role of Scrum Master and/or Product Owner
5+ years and expert-level knowledge of JIRA
5+ years' experience as a Business Analyst
3+ years' experience designing, planning, and implementing a transformation to Agile methodology for a global organization.
3+ years' experience acting in the role of Agile and Scrum Coach for multiple globally dispersed teams
Demonstrated experience leading teams of Scrum Masters, Business Analysts, and Agile Coaches
Certified Scrum Master (CSM), PMI-ACP (Agile Certified Practitioner), Agile Certified Coach, or similar certification
Experience working with Technology project team members and proven ability to effectively communicate and influence decisions
Excellent interpersonal communication, facilitation, and presentation skills
Job Family Group:
Technology
Job Family:
Applications Development
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$141,440.00 - $212,160.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jun 03, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View Citi's EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) poster.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.