Join to apply for the Systems Administrator role at Winston Brands Inc
Join to apply for the Systems Administrator role at Winston Brands Inc
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Winston Brands is looking for a System Administrator who can comfortably handle multi-tasking in a fast-paced environment with minimal supervision. In this role you will perform technical system administrative tasks and provide help desk support for a primary site. Primary responsibilities include the management, maintenance, and repair of the site’s hardware and software technology.
Essential duties and responsibilities may include:
- Provides technical support for hardware, operating systems, and software applications for laptops and desktops.
- Maintains Server, Virtual Machines, and provide access and install updates as needed
- Maintains detection, response, and management tools on all network connected devices
- Records all activities including user questions, problems, suggestions, escalations, and requests in the IT ticketing system (Jira).
- Coordinates hardware repair on desktops, laptops, servers, wireless devices, barcode printers, and paper printers. Configures and maintains backups for assigned site.
- Contributes to and maintains the IT Knowledgebase.
- Participates in rotational on-call duties for 24/7 coverage of the Help Desk phone. Requires after hours, weekend, and on-call availability
- Complies with the Illinois Public Act 095-0944.
- Serves as backup system administrator to other sites as required.
Scope:
- Works under general supervision. Primary job functions require exercising some independent judgment.
- Interacts with management, IT staff, and the end user community.
- Maintains desktop environment at assigned site (up to 300 desktops).
- Maintains site-specific technology.
- Maintains confidentiality of sensitive information.
Competencies and Skills:
- Strong understanding of the job functions and possesses the knowledge and skills required to perform the required job functions.
- Dependable, responsible and willing to accept accountability.
- Strong learning orientation for self and others; keeps abreast of changes in current technology.
- Good verbal and written communication skills; ability to communicate effectively with all levels of associates.
- Ability to work well independently and in a team-oriented environment.
- Ability to adapt to a continuously changing working environment.
- Strong interpersonal skills; ability to work well with others (internal/external).
- Detail oriented with strong analytical, decision making, and problem solving skills.
- Intermediate skills with work processing, Visio, and spreadsheet programs.
- Ability to accurately and efficiently complete all assigned work. Ability to work on multiple tasks in a fast paced environment.
- Results oriented with good planning, organizational, and time management skills; delivers on commitments with some direction.
Experience and Education:
- High School Degree or equivalent is required; college degree is preferred.
- Proficient in Microsoft Windows desktop and server administration.
- Experience with Linux Desktop and Android devices
- 4+ years experience working in a LAN environment of 20+ end users.
- Networking environment (LAN, WAN)
- Knowledge of Mac Operating systems is helpful.
- Basic knowledge of iSeries (AS/400) operations; end user support preferred.
- Work Environment and Physical Demands:
- Requires after hours, weekend, and on-call availability.
- Warehouse environment with seasonal temperature variations.
- Standard office environment. Standard physical activity such as standing, walking, and basic motor skills to access computer files for information, data entry or document creation.
- Physical activity includes regular standing, reaching, stooping, bending, kneeling, crouching and climbing stairs and ladders. Extensive walking and working on elevated platforms.
- Ability to lift and/or maneuver up to 25 lbs.
Featured benefits: Medical, Dental, Vision and 401K.
For Illinois (IL), the base pay range for this position is $28.00 - $42.00 (highly experienced). The pay for the successful candidate will depend on various factors (e.g. qualifications, education, prior experience). Applications will be accepted while this position is posted on our careers website.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information TechnologyIndustries
Retail
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