TEAM LEADER RESIDENTIAL APPRAISAL
WHAT IS THE OPPORTUNITY?
The Team Leader Residential Appraisal position works closely with the Chief Residential Appraiser administrating valuation services within the Real Estate Appraisal Department (READ). The team leader has primary responsibility for workflow management of residential valuation staff to meet service level agreements. The team leader manages residential real estate valuation related services with a national coverage area, providing direction and guidance that ensures compliance with all policies, procedures, regulations, and any additional supplemental requirements or guidance. The team leader collaborates with business unit managers to understand needs and make or recommend adjustments to improve turnaround times, customer service, and quality. This role may have supervisory responsibilities ensuring all processes are implemented to identify and report on various degrees of residential valuation risk. This role must embrace the Bank's culture of industry-leading credit quality and customer service. This key liaison will work closely with and report to the Chief Residential Appraiser.
WHAT WILL YOU DO?
Resource for Bank, staff reviewers, and analysts as a residential valuation subject matter expert.
Operates as a point of contact for the department by responding to internal inquiries regarding residential appraisal projects.
Accountable for staff production-related goals, delegating tasks appropriately to ensure that production is operating efficiently, meeting service level agreements, while ensuring valuation quality and compliance.
Continuously seeks out efficiency gaps and opportunities to drive departmental success.
Work with and manage workflow of residential staff reviewers and analysts.
To screen and assign work to staff reviewers.
Mentor, train, and improve skillset of residential valuation staff.
Orders valuation reports from approved vendors, clarifying the scope of work for those ordered reports, and delivers completed work to internal customers through the workflow management platform.
Review of residential appraisals ordered for the Bank for compliance with FIRREA, using the Interagency Appraisal and Evaluation Guidelines, the Uniform Standards of Professional Appraisal Practice, and relevant job-related supplementary guidance or requirements (e.g. GSE, investor, and Bank appraisal requirements).
Work with Chief Residential Appraiser to build and strengthen succession planning, staffing needs, and residential skillset.
Work with Chief Residential Appraiser to ensure resource allocation to initiatives.
Champion departmental leadership initiatives to align priorities ensuring focus on accuracy, compliance, and efficiency.
Continuing education to meet all state appraisal licensing requirements.
Project management responsibilities, as delegated.
This position may be required to manage residential appraisal staff and delegate tasks appropriately to ensure that department is operating efficiently.
Performs other duties and requested by the Chief Residential Appraiser.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
Bachelor's Degree or equivalent experience
Minimum 5 years' experience reviewing appraisal reports managing appraisal workflow in CMS.
Minimum of 5 years administrative and development experience with Cotality (CoreLogic Solutions) CMS appraisal management platform.
Minimum of 5 years of experience meeting GSE minimum requirements for appraisals and minimizing repurchase risk.
Additional Qualifications
Minimum of 10 years of full-time real estate appraisal experience.
Expertise in residential property valuation.
Expertise, or the ability to quickly develop expertise, in all applicable investor guidelines (e.g., FNMA and FHLMC), federal regulations (e.g., FIRREA and the Interagency Appraisal and Evaluation Guidelines) and regulations in the states in which the Bank does business (e.g., appraisal licensure requirements and USPAP).
Ability to interpret and explain these guidelines and regulations to Bank colleagues.
Excellent working knowledge of all appraisal regulatory issues concerning real estate due diligence.
General knowledge of banking.
Excellent communication and collaboration skills.
Demonstrated professional experience in preparation and presenting information effectively, clearly, and concisely, in written and spoken form to a wide-range of internal and external business partners.
Excellent administrative, researching, and analytical skills.
Strong computer skills, with a good working knowledge of Microsoft Office applications including Word, Excel and Outlook.
Experience with various appraisal workflow platforms and loan origination systems.
Technical expertise with integrating appraisal workflow platforms with loan origination systems a plus.
Ability to exercise independent judgment and creative problem-solving techniques.
Ability to identify process deficiencies and streamlining opportunities.
Ability to take on a high level of responsibility, initiative, and accountability.
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment with limited supervision.
Strong, proven organizational and leadership skills and the ability to establish priorities, delegate responsibilities, promote excellent staff morale.
Specialized knowledge and experience with Cotality (CoreLogic Solutions) CMS appraisal management platform.
WHAT'S IN IT FOR YOU?
CompensationStarting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our https://careers.cnb.com/benefits.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at https://www.cnb.com/about-us.html.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.