Description
Handle customer inquiries and issues over the phone. Answer inbound calls, make outbound calls, and provide support to clients, often resolving problems and providing information. Responsibilities include processing payments, taking orders, managing complaints, and following up with customers. They may also use scripts while maintaining a personal touch
Skills
Customer service, Customer support, Call center, Help desk, Help desk support, Support, Technical support
Top Skills Details
Customer service,Customer support,Call center,Help desk,Help desk support
Additional Skills & Qualifications
Strong communication skills (verbal and written)
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $62400.00 - $62400.00/yr.
Benefit information - Gone over in detail during New Hire OrientationMedical, Dental, Vision, Life Ins, 401K, PTO, Legal InsCareer Development and growth opportunities
Workplace Type
This is a fully onsite position in Fremont,CA.
Application Deadline
This position is anticipated to close on Jun 6, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.