Job Description
The Technical BA will work with business partners to elicit requirements that will enable the development team to design capabilities and functions to meet business needs. This includes refinement of requirement artifacts including Process flows, Capability requirements, etc. The Technical BA will facilitate discussions between the business partners and the development team to help address requirement questions, and will document Requirements, Use cases, assumptions, Process flows and any other notes that come out of these discussions.
Work closely with business partners to elicit requirements, document process flows, identify risks and mitigation; and with System Engineers/Developers to create functional requirement documents and to participate in the definition of strategies for the technical solution.
Gather and catalog functional, non-functional, and technical requirements of stakeholder requests.
Provide subject matter expertise within the business/technical domain to support scope and requirement decisions.
Assist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs.
Provide Level 1 2 support to end users as needed.
Create, maintain and present training materials for end-users.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
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Skills and Requirements
Excellent communication skills, both oral and written, and ability to facilitate discussions
Excellent documentation skills and experience with creating business process flows, Use case diagrams, functional requirements
Ability to analyze existing capabilities and identify gaps and opportunities
Self-motivated and requires minimal supervision
Good problem solving and conflict resolution skills
Proficient in designing, developing and executing test cases; Knowledge of test automation and tools.
Agile experience Experience in Cybersecurity a plus
Technical skills are a plus null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.