Description
The Global Real Estate and Facilities (GREF) organization is looking for an experienced technical program manager to establish and maintain processes to improve GREF's space data quality, reporting, and future-state strategy. GREF is responsible for Amazon's corporate office portfolio, creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon's corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations, all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Space Product Management team builds new tools and experiences for optimizing space management processes and decisions, and owns data that the space management decisioning systems rely on. This team works closely with GREF's Global Occupancy Planning, Space Planning, and Tech teams.
In this role, you will work with a cross-functional team of product managers, occupancy planners, data engineers, and business stakeholders to define the data needs of customers, develop strategies to optimize the business processes for capturing and maintaining the data, and leading projects to execute and deliver on those strategies. This role will impact the success of the GREF's space and occupancy planning. The position requires strong problem solving, analytical, and communication skills. Being self-driven, comfortable with ambiguity, and able to determine trade-offs to prioritize effectively is a key to success.
Key job responsibilities
Map out current state business processes to identify bottlenecks and gaps for streamling and optimization
Identify opportunities for automation of data exchange between systems
Develop and implement data quality tracking and reporting capabilities
Look around corners and manage trade-offs to mitigate long-term risk
Work cross-functionally with product, tech, and business stakeholders
Contribute to future-state product strategy and vision for GREF's ecosystem of space management tooling
Basic Qualifications
5+ years of working directly with engineering teams experience
2+ years of technical product or program management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of program, product, or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning end-to-end delivery of high priority initiatives
Experience implementing repeatable processes and driving automation and standardization
Preferred Qualifications
Experience working cross-functionally with tech and non-tech teams
Experience defining program requirements
Experience managing tech or data projects with diverse customer and stakeholder roles and perspectives
Experience with business process mapping and optimization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.