Position Overview
We are seeking a highly skilled and communicative Technical Project Manager (TPM) to lead cross-functional teams in the planning, execution, and delivery of complex AI technical service projects. The ideal candidate is not only technically proficient but also demonstrates outstanding communication abilities, situational awareness, and a proven track record in building and sustaining exceptional client relationships. This role requires a proactive, adaptable leader who thrives in dynamic environments and can manage technical projects.
**This is a hybrid role. Mon-Wed in Office. Thur & Fri WFH**
Key Responsibilities
- Project Leadership: Lead end-to-end technical project delivery, ensuring alignment with scope, budget, and timeline.
- Stakeholder Communication: Serve as the primary point of contact between clients, technical teams, and business units, maintaining transparency and consistent updates.
- Situational Awareness: Actively monitor project dynamics, anticipate risks, and adapt strategy in real-time to navigate evolving challenges.
- Client Relationship Management: Cultivate trust-based relationships with clients, understand their goals and pain points, and act as a strategic partner in solution delivery.
- Cross-functional Collaboration: Work closely with data scientists, machine learning engineers, product managers, and executive stakeholders to ensure smooth coordination and successful outcomes.
- Issue Resolution: Proactively identify bottlenecks or conflicts and drive resolution while maintaining client and team satisfaction.
- Reporting and Documentation: Maintain accurate project documentation, generate regular reports, and lead project retrospectives to capture learnings.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).
- 3+ years of technical project management experience, preferably in AI or data science-focused environments.
- Technical background and ability to understand AI/ML, data pipelines, and cloud-based systems.
- Exceptional verbal and written communication skills with the ability to engage both technical and non-technical stakeholders.
- High level of emotional intelligence and situational awareness—adept at reading the room, managing personalities, and navigating organizational dynamics.
- Proven experience managing client relationships, driving customer success, and delivering AI/ML projects that exceed expectations.
- Proficiency with project management tools such as Jira, Asana, Trello, or Microsoft Project.
Preferred Skills
- PMP, CSM, or equivalent certification.
- Familiarity with AI/ML practices and solutions.
- Familiarity with cloud platforms (AWS, Azure, GCP) and modern software development lifecycles.
Why Join Us
• Work in a fast-paced, collaborative, and supportive environment.
• Be at the center of high-impact projects that define the future of AI technology services.
• Opportunities for professional growth, certification, and continuous learning.
• A people-first culture that values empathy, innovation, and excellence.
Compensation
Competitive 6 figure Salary & Benefits commensurate with candidate background and experience.