Ready to ignite your career and work alongside some of the most innovative and brightest professionals in emerging and secure technology? Join us and unleash your potential working in an Agile environment while engineering cloud-based systems, applications, and tools that support the US Census operations. We are seeking a highly skilled Technical Writer to support government cloud infrastructure projects. The ideal candidate will have extensive experience in documentation and development within a large enterprise, along with strong knowledge of various IT and documentation frameworks.
Responsibilities
- Develop and maintain documentation for enterprise IT infrastructure, security policies, and operational procedures.
- Create SOPs for data center management, system patching, compliance enforcement, and disaster recovery.
- Document change, configuration, and problem management workflows.
- Develop end-user guides for automation tools such as Ansible and Morpheus Data.
- Maintain version-controlled repositories for infrastructure documentation.
- Support IT Lab knowledge base and training materials for new technologies.
- Ensure documentation aligns with federal compliance standards and industry best practices.
Requirements
- Excellent technical writing and documentation skills.
- Experience with IT documentation frameworks.
- Knowledge of Red Hat Satellite Server, Ansible, Morpheus Data.
- Familiarity with compliance requirements (NIST, FISMA).
- At least 2 years of experience in similar roles.
- US Citizenship is required.
Benefits
- 401(k) with matching and 100% Vested
- Health Insurance - 3 plans to choose from
- Dental and Vision Insurance
- Health savings account
- Life insurance
- Short and Long Term Disability
- AD&D
- Paid time off
- Professional development assistance
- Training and Tuition reimbursement
- Flexible schedule and spending accounts
- Referral program
- Paid Legal Plan
- And more...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristics. In accordance with EO 13665 Final Rule, Ignite IT will not discriminate against employees or applicants based on pay inquiries or disclosures.
Applicants must be able to obtain and maintain a government clearance.