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This range is provided by Seneca Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$32.00/hr - $37.00/hr
Lead Government Services Recruiter at Seneca Resources
Seneca Resources is seeking an experienced Technical Writer. This person will serve to provide the following capabilities:
- Research, prepare, and edit technical documents, including process manuals, user manuals, training materials, installation guides, and reports.
- With SME inputs, independently write detailed procedures and policy documents based upon discussions with process owners and in compliance with Standard Operating Procedures (SOPs).
- Work independently to ensure effective content management and a regular business rhythm is established for reviewing and updating company documents from a shared document collaborative site.
- Maintain documentation changes within a Governance process due to business process changes, reorganization, or system enhancements.
- Maintain documents on a collaborative site where version control access is practiced.
- The Technical Writer must be able to understand the material being read and written to ensure consistency in documentation. A key element of “consistency” is to understand the material to the point where the Technical Writer can identify similarities and inconsistencies in related documents.
- Be able to work independently in a workflow process environment.
- Documentation must pass through the publishing system, and the tech writer must monitor and make changes throughout the approval process. When all (4) OIS Reviewer checkpoints are complete, the tech writer is to package and add cover form to deliver from the CIO to the CAO and then to the USCP policy division to publish.
- Documents completed within OIS are then pushed to the Associate CAO (Chief Administration Officer). When comments are returned, take ownership of the comments and incorporate them without errors or inconsistencies.
Minimum Qualifications – Clearance and Place Of Performance Requirements:
- Candidates must be able to obtain and maintain a Public Trust clearance. Obtaining the clearance requires a clean criminal background check based on fingerprints taken and processed at the customer site.
- Candidates must be able to commute to the customer site at least once to provide their fingerprints for the clearance process and when cleared, pick up the USCP assets (laptop, cell phone, badge) upon the first day of work and return the USCP assets upon assignment end.
- After the initial intake, a minimum of one day on-site at the customer site is expected. In addition, candidates must also be able to commute when needed to the customer site to meet with SMEs and USCP personnel as required to complete assignments.
Minimum Qualified Degree, Certifications, Skills:
- Bachelor’s degree or a 2-year degree with equivalent work experience in a relevant field.
- Minimum eight years of experience in technical writing and desktop publishing.
- Knowledge & experience developing procedural IT / Technical documentation, process maps, and affiliated training materials.
- Exceptional written communication & listening skills with strong proofreading and/or editorial skills and proven experience effectively addressing executive-level personnel feedback.
- Proactively reach out to Content / Subject experts, interview and absorb their artifacts, and be able to translate the information they have provided.
- Moderate to expert level in MS Office products including Word, Excel, PowerPoint, Outlook, and Visio.
- Moderate to expert level in Adobe Acrobat products.
Desired Skills Considered a Plus:
- SharePoint experience such that the candidate is comfortable in posting, editing, versioning, and removing documents on a Collaborative Site.
- Basic understanding of the impact Audit / Oversight organizations have on schedules and artifacts.
Example Document References:
- Candidate submissions should be accompanied by 2-4 document examples to reference technical writing skills applied while on assignment.
- Preferred documents to provide as examples include process and procedures documents for: Patch Management, Risk Management, Information Security Continuous Monitoring, Managing Software Releases, Vulnerability Management, Data Center Backup and Storage, Telecommunications.
About Seneca Resources:
Seneca Resources is a client-driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama, and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Seniority level
Associate
Employment type
Full-time
Job function
Consulting
Industries
IT Services and IT Consulting